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Case Manager Supervisor

This job is no longer available

IMPACCT Brooklyn is looking for a Case Management Supervisor to enhance the quality of client management.  The Supervisor will be responsible for the management of program staff and interns as well as shared oversight of day-to-day operations. The candidate will possess strong clinical and organizational skills and the ability to work effectively in a changing environment. The Case Management must approach persistent mental illness through a hopeful, strengths-based lens and with a passionate focus on maintaining programmatic excellence. This position reports to the Director of Social Service.

Areas of Responsibility: 
  • Assist in developing and implementing plans and goals for the Social Service Department
  • Work with the Director to coordinate and supervise daily operations 
  • Assist with budgeting and monitoring expenses
  • Responsible for the completion of psycho-socials and all assessments
  • Work with the social service team in the development of recreational, socialization, educational and skill building activities with a view towards client inclusion and integration
  • Maintain a strong working relationship with the social service staff to ensure quality of care, due diligence and best practice and actively participate in interdisciplinary case conferencing
  • Capable of providing substance abuse case conferencing, training and consultation to all members of the social service team 
  • Provide annual strategic substance abuse program work plan and keep current and accurate records 
  • Provide crisis intervention as needed 
  • Provide annual substance abuse assessments 
  • Documentation of all services in compliance with agency standards
  • Participate 6 job related trainings per year 
  • Other task as may be required
Educational Background: 
LMSW/LCSW or NYS equivalent degree, with 3 years’ experience
  • 2 years supervisory experience. Residential setting experience preferred
  • Experience working with geriatric individuals, mental health, and substance use issues
  • 2+ years related experience in the development and facilitation of substance use and harm reduction model, provide training, education, and individual and group work
  • Demonstrates leadership and coaching influence with colleagues
  • Strong interpersonal skills demonstrated by a positive attitude, pleasant, professional and cooperative demeanor, with clients, and fellow coworkers 
  • Ability to work independently and effectively in a fast pace environment
  • Must hold to the Housing First model and person-centered/solutions focused methodology 
  • Strong written and verbal communication skills required
  • Proficient computer skills including experience with MS Office Software
  • Bi-lingual a plus


  • Direct supervision of Case Management staff.  Responsible for performance management, training and onboarding. 

Our Comprehensive Benefits: Hybrid work schedules, Competitive pay, Paid time off including holidays, 403(b), Tuition reimbursement, FSA and other fringe benefits.

Salary Range: $58,500 – $72,000 

How to Apply: 

To Apply: Please send resume and cover letter to:

[email protected] 

Indicate “CASE MANAGEMENT SUPERVISOR” on subject line. 

Additional Information: 

IMPACCT Brooklyn and its affiliates are Equal Opportunity Employers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  IMPACCT Brooklyn makes hiring decisions based solely on qualifications, merit, and business needs at the time. 


Organization Info

Pratt Area Community Council dba IMPACCT Brooklyn

Brooklyn, NY
Annual Budget : 
11-50 employees
About Us

Our Mission
1. To preserve and develop safe and affordable housing, a basic human right.

2. To support vibrant local commerce through which small businesses serve the needs of community residents.

3. To sustain and develop an economic, racial, and cultural diversity to enrich the lives of all.

4. To promote knowledge, initiative, and concerted action to advance individual and common interests.

5. To foster an ethic that all members of the community bear personal responsibility to contribute to the greater good.



Help Residents & Stabilizing Neighborhoods

IMPACCT Brooklyn plays a critical role in neighborhood stability in the face of rising home prices. Through our financial counseling and support services, we help residents stay in their homes and the communities they grew up in.


Making a Meaningful Difference in People’s Lives

IMPACCT Brooklyn provides workshops and coaching to help more Brooklyn residents understand and take ownership of their finances so they can make better financial choices, and build and maintain the communities they live in.


Creating Affordable Housing Options

IMPACCT Brooklyn takes every opportunity to renovate, develop, and market livable homes for working class families. With gentrification sweeping through Brooklyn, our efforts are more important than ever as rising housing costs force residents out of their homes.


Organizing and Empowering Citizens

When tenants face housing issues, we help to educate and empower them so they can hold landlords accountable. Over the decades, we have brought thousands of people together to improve their homes and their communities.


Building a Business Base

We believe that small businesses are the lifeblood of communities, especially when run by residents of the neighborhood who cater to local needs and keep money in the community. We provide comprehensive services to help those business owners get started and thrive.


Giving People a Home and a Hand Up

Because living below the poverty line impacts every aspect of a person’s life, IMPACCT Brooklyn provides social services along with housing for formerly homeless people, giving them the break they need to regroup and get back on track with their lives.


Making Buildings Safer

Lead poisoning is a real danger to many lower-income families living in older buildings. IMPACCT Brooklyn is proactive in remedying lead exposure through lead testing, training for maintenance personnel, and financial incentives for landlords.


Promoting Affordable Housing

As experienced marketing agents for affordable housing, we help developers market their affordable housing units and streamline the process by connecting them with qualified candidates.

Why Work For Us?: 

Work You Can Believe In

At IMPACCT Brooklyn, our staff is more like family. We pay attention to your individual needs at home and at work. We want to see our staff succeed and grow as professionals. We will help you build your skills, whether you come to us as a handyman or as a social work professional.

Our services are broad, from social work to economic development, from home services to tenant organizing. It’s a diverse, vital group of people preserving the fabric and cohesiveness of Brooklyn. If you believe that this is important, join us and become part of our community.

Connect With Us

Listing Stats

Post Date: 
Nov 3 2023
Active Until: 
Dec 2 2023
Hiring Organization: 
Pratt Area Community Council dba IMPACCT Brooklyn