YMCA Blue Ridge Assembly is a non-profit year-round conference center for groups of teens, families and children, and adults. We are located in Black Mountain, NC on 1,200 acres of forested woodland. We provide a Christian atmosphere for guests and staff to focus on youth development, healthy living and social responsibility. Having hosted our first conference over 100 years ago, we continue to serve a diverse array of groups: churches, schools, colleges, family reunions and youth groups, among others. As a hospitality-focused YMCA, we are committed to delivering exceptional experiences for our 30,000 annual guests while developing a team of values-driven leaders.
We are currently seeking candidates for the position of Donor Relations and Stewardship Coordinator. The Donor Relations and Stewardship Coordinator will be responsible for providing support to the President/CEO, the Vice President for Advancement and the Board of Directors. Responsibilities include drafting digital and written correspondence for all executive level correspondence, assisting in coordination and management of all advancement committee related meetings and calls, processing annual, capital and endowment donations, pledge payments, invoices, and correspondence, maintaining databases, and generating donor and campaign analysis and impact reports.
This position focuses on ensuring the executive and advancement staff and the Board of Directors function at a high level of productivity. The Donor and Stewardship Coordinator is a key ambassador focused on administrative support through effective communication, coordination and meticulous data management. The role requires the ability to manage confidential information with discretion and communicate professionally and tactfully with staff, volunteers, guests and stakeholders.
- Maintain digital and print mailing lists of donors, board members, vendors, volunteers, staff, conference groups and participants, and partner YMCAs and assist in management of contacts databases. Review integrity of the databases on a quarterly basis;
- Maintain tracking systems to ensure accurate donor and impact reports are generated on a monthly, quarterly and annual basis. Compile statistics, forecast trends, and conduct donor segment analysis for staff when requested;
- Process annual, capital and endowment pledges and donations through donor management software, Bloomerang, and respond to donors with appropriate correspondence within 72 hours of receipt. Ensure all correspondence is cataloged/archived for future reference;
- Work with the Vice President for Advancement to execute a vibrant Alumni Relations program and increase the number of staff alumni contributing to annual campaign and increase the monetary amount of financial donations from staff alumni;
- Maintain an active list of 30 donor prospects for personal cultivation, solicitation and stewardship;
- Responsible for prospect research efforts. Responsible for foundation research and coordination among program and development departments regarding reporting and stewardship;
- Assists in moves management, follow up with staff to drive engagement with donors;
- Manage pledge receivables and send reminders out 60 days in advance of pledge due date;
- Maintain strict confidentiality in managing communications and correspondence;
- Assists advancement staff as needed.
- High level of office organization and computer proficiency, including all standard business software;
- Ability to work with integrity, discretion and a team-oriented, professional approach;
- Track record of professional and effective verbal and written communication;
- Highly organized, detail-oriented and adaptable with proven experience in meeting deadlines while managing multiple projects;
- Proficiency with database management software. Experience with Bloomerang software preferred;
- Experience with customer relationship management (CRM) software, processes and procedures;
- Ability to manage multiple tasks, set priorities, take initiative, work independently or as part of a team and be flexible in order to fulfill both stated and implied responsibilities.
- Commitment to the mission of the YMCA and upholding its values and ethics;
- Motivation and commitment to work independently and be self-directed;
- Must have high-energy, positive attitude, ability to work under pressure,