This sports-focused Community Develop Manager executes a portfolio of community-based events, with accountability for significant income targets, as well as event-related mission and advocacy activities. Primarily focused on developing and driving new business, revenue, and awareness via sports engagement from the youth through minor league levels, the qualified individual ensures goal achievement through the effective leadership, engagement, empowerment and mobilization of event volunteers, while working closely with the Regional Strategic Director of Sports and Entertainment to help implement strategies to develop sports as an integral, significant revenue-driving vertical for the American Cancer Society.
- Serves as market area content expert on Coaches vs. Cancer and other American Cancer Society sports platforms as appropriate, working closely with the Regional Strategic Director of Sports and Entertainment, the CVC Champions team and Global Headquarters’ Sports Alliance team, as necessary.
- As the market area content expert on Coaches vs. Cancer and other American Cancer Society sports platforms, responsible for staying updated on all national/regional support materials and programs, and sharing all pertinent updates and information with members of area team.
- Identify opportunities to introduce or grow sports-related activity in the market area, and ensure area staff and volunteers have all the information and collateral necessary to be successful.
- Drive year-round conversation around sports engagement – internally and externally, sharing best practices on why, how, when, and where to implement.
- Accountable for the achievement of income performance targets for a portfolio of community-based events which may include: Coaches vs. Cancer, Relay For Life, Making Strides Against Breast Cancer, Distinguished Events, and other community fundraising events.
- Responsible for effectively and efficiently completing activities and meeting target deadlines in order to execute successful events.
- Implements best practices for event revenue growth; drives and encourages creativity and innovation at the event level.
- Monitors financial expenditures and progress against budgetary plan and takes appropriate measures to meet top line and bottom line goals ensuring a high ROI in meeting revenue targets.
- Engages, recruits, trains and manages relationships with community volunteers to ensure successful events execution.
- Engages the community to drive increased event participation; including event committee, teams, team members, sponsors, survivor/caregiver engagement, and youth engagement.
- Actively collaborates with Community Development Distinguished Partners, Cancer Control, and ACS CAN staff to maximize event success; leverages opportunities to engage constituents from corporate, distinguished partners and health systems activities in events through event sponsorship and participation.
- Works in partnership with Cancer Control staff for achievement of identified event-related mission goals, including enterprise-wide initiatives. Integrates mission/cancer control activities messaging and within events.
- Partners with enterprise support and region support services functions and ensures appropriate support is provided for successful execution of events.
- Utilizes available tools and processes to maximize event results, including online fundraising.
- Utilizes and responds to customer experience survey, comparative event and success factors data.
- Facilitates volunteer retention and ensures meaningful volunteer recognition.Utilizes defined processes to ensure timely and accurate event data and financial entry.
- Ensures compliance with ACS policies, including employment, risk management, event and cash handling, and financial controls.
- Support ACS CAN grassroots efforts including, ACS CAN membership.
- Maintains productive and collaborative relationships with the Society’s global headquarters departments and other regions; participates on regional and enterprise projects and committees as appropriate.
- Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the values, goals, and objectives of the Society to create an atmosphere of trust, cooperation, accountability, empowerment, and dedication to the mission.
- One year related experience preferred, working within a multi-million dollar organization a plus.
- Excellent written and verbal communication, presentation, and interpersonal skills.
- Able to work successfully in a diverse team environment.
- Ability to recruit, train and motivate community-based volunteers.
- Demonstrated ability in handling multiple priorities, project management and meeting deadlines; strong planning and organizational skills.
- Proven relationship building, persuasion and influence skills.
- Strong customer service orientation, with extensive experience in effectively addressing and resolving issues with constituents.
- Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals, proactively address issues as they arise and mitigate risks associated with events.
- Outcome driven; strong project management ability.
- Able to work through others to accomplish goals.
- Strong market, community and constituent perspective.
- Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments.
- Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures.
- Proficient in computer-based information systems.
We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.