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Analyst, Retirement Benefits

This job is no longer available

Atlanta, GA, USA
Full-time

Serve as benefit program analyst under minimal supervision.  Perform plan management, vendor management, client services, research & analysis, and ongoing administration & processing functions

Areas of Responsibility: 

Plan Management:

  • Maintain plan documentation & communicate to employee and plan administrators as needed
  • Develop, improve and maintain standard operating processes in accordance with team standards
  • Act as a subject matter expert in support of appropriate benefit program delivery
  • Assist with retiree medical annual enrollment & communications
  • Vendor Management
  • Daily collaboration with vendors (plan administrators) and external benefit consultants
  • Participate in program analysis discussions with plan administrators to ensure proper delivery of plan requirements and service quality standards
  • Primary contact for past plan administrators in support of participant requests and basic plan questions.
  • Collaborate with plan administrators to analysis & resolve participant issues in accordance with plan requirements and best practice

Client Services:

  • Primary contact for staff and retiree questions & subject matter expert for the DC, DB and retiree medical plans
  • Manage delivery of retirement educational offerings (e.g. webinars to educate staff on retirement plans, reviewing and forwarding retirement related brochures to plan participants, etc.)
  • Directly resolve participant issues via appropriate communication paths
  • Counsel and educate participants regarding benefit programs and plan administrator processes• Maintains the retirement benefits postings to the company intranet
  • Manage the Retirement Benefits mailbox and related communications

Research & Analysis:

  • Research benefit issues and formulate resolutions by applying best practices and plan knowledge
  • Research and analyze data files in support of required plan testing, valuations and audits
  • Design and development reports in the support of vendor, client and administration processes

Administration & Processing:

  • Review and approve distribution requests from all DC plan administrators
  • Assist in ongoing management of the retiree medical program and the annual enrollment process
  • Manage the following retiree medical processes: pension & direct billing, life insurance claims, plan enrollment & data management (medical, prescription drug, dental, vision, RHRA), ongoing communications, annual enrollment election processing, etc.
  • Manage invoicing for various benefit programs
  • Assist with the management of the Qualified Domestic Relations Order (QDRO) process
  • Coordinates required & targeted participant mailings
Educational Background: 
Bachelor's degree (in a business context preferred) or equivalent work experience required• 1 to 3 years of benefit program administration experience
Skills/Experience: 

Demonstrates Talent Strategy Competencies:

  • Balances stakeholders - Anticipates and balances the needs of multiple stakeholders.
  • Optimizes work processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Interpersonal savvy - Relates openly and comfortably with diverse groups of people.
  • Values differences - Recognizes the value that different perspectives and cultures bring to an organization.
  • Communicates effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Organizational savvy - Maneuvers comfortably through complex policy, process, and people-related organizational dynamics.
  • Instills trust - Gains the confidence and trust of others through honesty, integrity, and authenticity.
  • Situational adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations.

Communication Skills:

  • Ability to communicate professionally and clearly in written and verbal communications.
  • Ability to interact with all levels of employees with a positive attitude of customer service.

Productivity:

  • Ability to work proficiently and productively in a team environment to meet department goals and complete assignments on schedule.
  • Ability to work effectively in a fast pace work setting using information management systems
  • Ability to utilize business processes and standards to plan ACS meetings, conference calls, while working within budget parameters and guidelines.
  • Ability to recognize and manage confidential plans documents and participant information
  • Ability to analysis complex issues and provides appropriate detailed resolutions.

Computer Skills:

  • Strong MS Office (or equivalent) software computer skills
  • Experience with data management systems and reporting tools

Benefit Plan Knowledge:

  • Strong understanding of defined contribution, defined benefit, and health & welfare plans
  • Ability to interpret, analysis, and maintain benefit plan documentation
Compensation/Benefits: 

We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.

Organization Info

American Cancer Society

Overview
Headquarters: 
Atlanta, GA, United States
Annual Budget : 
More than $500M
Founded: 
1913
About Us
Mission: 

Together with our millions of supporters, the American Cancer Society (ACS) saves lives and creates a world with less cancer and more birthdays by helping people stay well, helping people get well, by finding cures, and by fighting back.

The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem.

You can connect with us through LinkedIn groups: American Cancer Society Supporter, American Cancer Society Relay For Life, or American Cancer Society Making Strides Against Breast Cancer.

Listing Stats

Post Date: 
Mar 12 2018
Active Until: 
Apr 13 2018
Hiring Organization: 
American Cancer Society
industry: 
Nonprofit