The Major Gifts Manager reports to the Deputy Director of Development and supervises the Development Program Associate. They ensure the successful operation of the Georgia Program’s Development Team. This role is responsible for pipeline development and portfolio management to support out-the-door fundraisers, creating complex fundraising progress reports, and providing resources such as research and stewardship. This role may also handle back-up gift processing and special event coordination.
The Major Gift Manager will work toward meeting the strategic priorities of the program by developing and implementing tactics for approved plans, and completing and/or overseeing day-to-day tasks. They will interpret guidelines and analyze data to achieve results, improve workflow, and solve problems. They will provide recommendations and targeted training related to the functional activity they manage. The Manager must maintain advanced knowledge of the systems and resources utilized for the functional activity; applies knowledge to managing support and coordinating communications related to the resources. They will develop documentation, adapt processes, and participate in the enhancement of systems and tools used by the team. The Manager will keep up-to-date on market trends and best practices to improve services. The Manager works in close cooperation with any or all of the following: Conservancy staff, donors, volunteers, vendors, public agencies, financial institutions, and legal and accounting professionals. They will organize and coordinate diverse activities, projecting outcomes, and implementing solutions in consultation with leadership.
RESPONSIBILITIES AND SCOPE
- Act independently within broad program goals to prioritize tasks in the absence of specific instructions and exercise independent judgment to identify and solve problems.
- Coordinate projects with several variables, set realistic deadlines, and manage a timeline.
- Ensure programmatic commitments, TNC policies and procedures, financial standards, and legal requirements are met and managed for compliance.
- In alignment with World Office standards, establishes and executes operational processes and CRM strategies for a team of five with annual revenue goal of $10 million.
- Serves as the team’s “expert” in the capabilities and functions of the Conservancy’s donor database, BBCRM.
- Takes a lead role in building out-the-door donor pipeline through the identification of high-potential major gift prospects ($100,000+ over three years). Assigns prospects to gift officers for cultivation and solicitation.
- Monitors fundraiser progress to goals by managing projections, opportunities and giving pyramids (for individuals and team), while meeting regularly with relationship managers to ensure accountability and to provide strategic plan consultation.
- Provides regular updates to the Deputy Director of Development and Director of Development regarding fundraising portfolio reviews noting strengths and offering suggestions on how to address any issues.
- Projects outcomes to goal at appropriate intervals.
- Creates and improves complex reports to communicate fundraising progress to internal and external constituents.
- Provides prospect research and data management to assist in portfolio management.
- Serves as the main liaison to World Office Development Operations, ensuring all required reporting and CRM updates are completed accurately and in a timely manner.
- Works in close cooperation with any or all of the following: Conservancy staff, donors, volunteers, vendors, public agencies, financial institutions, and legal and accounting professionals.
- May supervise administrative, professional and/or volunteer staff, responsibility includes training and professional development.
- Travel occasionally, work long and flexible hours as needed.
MINIMUM QUALIFICATIONS
- Experience coordinating projects.
- Experience generating reports, and analyzing and interpreting data.
- Experience with current technology in relevant field.
- Experience working across departments.
- Experience, coursework, or other training in principles and practices of relevant field.
DESIRED QUALIFICATIONS
- Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
- Ability to implement complex processes.
- Ability to use existing technology to achieve desired results.
- Demonstrated experience using diplomacy and tact to build strong relationships and motivate staff.
- Experience interpreting guidelines to achieve desired results.
- Experience supervising staff, interns and/or volunteers.
- Experience with database management.
- Knowledge of current trends in the specific field.
- Strong organization and negotiating skills, accuracy, attention to detail and ability to manage multiple tasks.
- Successful experience implementing strategic program goals.
- Understanding of basic accounting principles.
The Nature Conservancy offers competitive compensation, 401k or savings-plan matching for eligible employees, excellent benefits, flexible work policies and a collaborative work environment. We also provide professional development opportunities and promote from within. As a result, you will find a culture that supports and inspires conservation achievement and personal development, both within the workplace and beyond.