We are seeking an Impact Coach, which is part of a program pilot with responsibilities and program delivery strategies expected to evolve over time; in addition to the competencies detailed below, innovation, initiative and a tolerance for ambiguity will therefore be critical competencies for success.
Case management: Includes fostering participant engagement and motivation, conducting assessments to identify service needs in the areas of behavioral health and housing, de-escalating behavioral health crises as needed, individualized service plan development and continuous updating, tracking and documenting participant progress against the plan, developing new relationships with outside resources to meet participant needs, and eliciting participant feedback regularly regarding service needs and satisfaction.
Service coordination and leadership: Includes organizing and facilitating case conferences or other appropriate communication among all team members regarding participant progress and service needs, transmitting information from and about participant to other team members accurately and in a timely manner, and ensuring participants access needed services from Rubicon’s financial, legal, career and wellness teams and with community partners and coordinating multi-disciplinary services overall.
Pilot participation: Includes actively participating in development and execution of pilot experiments to assess the effectiveness of program components, tracking and reporting on metrics specific to the pilots.
Travel: This position requires the incumbent to travel efficiently throughout the East Bay. If s/he opts to meet these travel requirements by driving, proof of a valid and current driver license, current auto insurance, and an acceptable Motor Vehicle Report are required.
* To perform successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.
- Solid proficiency with motivational interviewing and trauma informed care principles required; working knowledge of effective coaching techniques desired
- Experience and expertise in the multiple, complex obstacles to prosperity for people in poverty; solid understanding of social, institutional and systemic causes of poverty; strong knowledge of local service provider networks desired
- Behavioral health proficiencies: Adept at identifying, communicating and documenting symptoms and functional limitations, including their severity, of conditions common to people who have experienced the trauma and stress of living in poverty (for example depression, anxiety, PTSD, addiction and others)
- Relationship building; interpersonal flexibility; valuing diversity; visioning; attention to detail; thoroughness; open mindedness, growth mindset
- Skillful teamwork and leadership; solid organizational abilities; excellent oral and written communication and facilitation skills
Email the following to [email protected]
- Cover letter describing your interest, qualifications for this position and salary expectations
- Resume
- Rubicon Employment Application (click on link to download) http://rubiconprograms.org/assets/uploads/page/Rubicon_Employment_Applic...
- Rubicon Applicant Tracking Form (click on link to download) http://rubiconprograms.org/assets/uploads/page/RubiconApplicantTrackingF...