The American Heart Association (AHA) has a great opportunity for an RESUSCITATION QUALITY SALES MANAGER/ACCOUNT MANAGER to manage field operations in our Emergency Cardiovascular Care (ECC) department! The Manager supports and contributes to the overall revenue goal of the ECC Field Operations team (approximately $150 million) as well as meeting/exceeding his/her revenue goals. Responsibilities include maintaining and sustaining current customer growth as well as maintaining a current pipeline of opportunities; consulting and collaborating with AHA affiliate offices, and other department/teams within ECC. The Account Manager also conducts quality training reviews with each Training Center to ensure they are meeting our gold-standard approach to training. The team of Managers are responsible for 1) identification, management and revenue growth of healthcare, government entities, university/college and public safety partners in assigned horizontal and vertical markets; 2) increase growth of healthcare training & increase revenue from this market by positioning AHA as a key partner in improving patient outcomes and improving survival; and 3) the account management of training centers and sites in their assigned territory, including an emphasis of quality training.
- Sell/Market ECC training programs to approximately 150-200 existing assigned accounts and increase eLearning and Resuscitation Quality Improvement (RQI) growth in customer base. Establish a pipeline for continued growth in the territory
- Support and contribute to the overall revenue goal of the Field Operations team
- Consults and collaborates with AHA affiliate offices outside partners and other departments/teams within ECC
- Maintain primary data points in sales database via our Customer Relationship Management program
- Develops/proposes sales presentations to meet accounts needs
- Attend and participate in business relevant tradeshows to develop and manage lead generations
- Managing individual Field Territory, including Planning and Time/Territory Management with a focus on ROI and eLearning
- At least two years of relevant experience
- Experience in sales, business development or marketing of products and programs to healthcare systems, government entities, school systems, public safety entities
- Knowledge of AHA Emergency Cardiovascular Care Programs products, policies and procedures or similar program/products, external to the AHA
- Computer experience with proficiency using Microsoft Office applications, including Word, Excel, and PowerPoint
- Excellent presentation skills, including development of presentations
- Skilled in written and oral communications. Knowledge of business English, spelling, grammar and punctuation
- Advanced problem solving and use of negotiation, and consultative sales; ability to work in a collaborative work environment
- Candidate must have ability to travel up to 50% - 60% (both day trip and overnight stay)
Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.