- Technical Support – liaise with IT team to ensure timely provision and/or coordination of technical support
- Management and control of assets/inventory database ensuring it’s up to date, tagging & numbering of assets and physical verification
- Work with IT team in-country, regional and HQ to ensure robust network administration including new user e-mail set-up, network account set-up etc
- Liaise with IT to identify areas where users can be trained to improve computer literacy and security as well as assist users as needed in trouble shooting IT issues
- Responsible to ensure optimal internet connection in the office with minimal downtime, adequate speeds and liaises with vendors regarding all Internet equipment and systems issues
- Ensure there is proactive and superior customer service provided by IT, Admin and procurement departments
- Ensure the procurement & Logistics officer is adhering to FHI360 processes with regard to preparation and approval of procurement packs
- Ensure adequate procurement management and work with procurement team to have necessary SLA’s in place and well stored digitally
- Enhance administration and Ensure effective facilities’ management as well as rental agreements being properly maintained and amended where necessary by ensuring apt database of all contracts;
- Liaise with the landlord and building manager to ensure that the building is maintained to guarantee a conducive working environment;
- Regularly review and renew office machine rental agreements where necessary;
- Ensure that insurance company holds sufficient cover for all assets;
- Support the admin team in efficient and better digitized vehicle fleet management reporting system
- Support admin team to ensure efficient travel management processing and tracking;
- Ensure an efficient cell phone management system is in place for tracking monthly usage and billing
- Supervise the activities of the IT, Admin & procurement officers;
- Ensure the safety and security requirements are in place as per FHI360 regulations and country OHS requirements
- Work on coming up with IT based solutions for efficient admin and procurement processes
- Ensure adequate vehicle fleet management including vehicle maintenance, insurance and log book management
- Ensure effective cell phone management
- Additional duties as required and assigned
Educational Background:
Degree in Business Administration or equivalent, together with five years’ experience in office management, IT management certifications, procurement and administration within the NGO industry
Skills/Experience:
- Knowledge of general office practices and administrative procedures and/or the ability to comprehend them
- Experience and knowledge of procurement and administration under US funded awards is advantageous
- Relevant skills to manage servers under the common support frameworks
- Resourceful through use of technology, research skills and collegial relationships to resolve problems and initiative enhancements
- Relevant software skills: MS Office, in particular a good working knowledge of Outlook, Excel, Word and PowerPoint;
- Abilities on technology, research skills and collegial relationships to resolve problems and initiative enhancements;
- Respond to enquiries independently and follow through on requests in an efficient manner; With minimal supervision, manage high volume of work-flow efficiently as well as be an effective supervisor;
Compensation/Benefits:
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
Job Function:
Organization Info
Listing Stats
Post Date:
Sep 5 2019
Active Until:
Oct 5 2019
Hiring Organization:
Fhi 360
industry:
Nonprofit