The Director, Human Resources is responsible for developing and administering the organization's Human Resources programs and initiatives. This person serves as a member of the organization’s leadership team and must understand the agency's strategic direction and work across program areas to support and implement employee development and engagement opportunities. This individual will also support and strengthen United Way of Greater Portland’s reputation and effectiveness by maintaining positive relationships with various stakeholders, including partners, donors, vendors, internal staff and key volunteers.
Areas of Responsibility:
- Develop, implement, direct and evaluate the organization's human resource function and performance in alignment with the mission of UWGP.
- Develop and administer full-cycle recruitment and onboarding plans and processes. This includes developing job descriptions with hiring managers, posting positions, accepting and assessing applications, conducting phone screen interviews, scheduling and participating in multiple on-site interviews for each selected candidate, communicating with candidates regularly and in a timely manner, managing the employment offer process, and onboarding new employees.
- In partnership with the Finance and Operations team, administer bi-weekly payroll including ensuring timesheet completion, managing employee changes in status, compensation updates, process improvements, and other payroll related functions
- In partnership with the Finance and Operations team, oversee the annual benefits open enrollment periods, including annual evaluation of health insurance plan and 403(b) program. Process all insurance and benefit enrollment and waivers.
- Maintain accurate and up-to-date employee personnel records; archive and store former employee records in accordance with Federal guidelines.
- Serve as lead in Disability, Worker's Compensation, FMLA, STD, LTD and Unemployment Insurance claims, as well as employment verification requests and provide information to stakeholders as needed.
- Coordinate and/or facilitate HR trainings, including annual compliance trainings.
- Lead organization’s implementation to achieve the metrics of the Employee Engagement and Employee Retention sections of the 3-year Strategic Plan.
- Maintain in-depth knowledge of legal requirements related to HR, reducing legal risks, ensuring regulatory compliance, and making recommendations to the organization’s leadership on changes to existing policies and procedures.
- Serve as resource for internal employee relations issues; provide mediation or mediation resources as needed. Maintain corrective action records.
- Conduct regular assessments of employee satisfaction and engagement and develop and implement engagement programs.
- Direct all aspects of annual goal setting and performance management program including training, timely tracking of employee performance evaluations, and advising managers of appropriate options, when requested.
- Assist senior leadership team in the annual review, preparation and administration of compensation adjustments and other HR related issues as appropriate.
- Assist in organization risk management, including developing, educating employees on, and enforcing policies to ensure organizational compliance with all federal and state laws and regulations, insurance guidelines, emergency safety plans, and other practices that protect the organization.
- Serve as lead staff or as a participant in year-round and/or ad-hoc cross functional committees.
- Manage employee separations as appropriate.
- Support managers with development and training for employees.
- Other duties as organizational needs require.
Educational Background:
Bachelor's degree or foreign equivalent in Human Resources, Human Services, Business Administration, or related field preferred.
Skills/Experience:
- Commitment to the mission of United Way of Greater Portland.
- Five years of progressive experience in a Human Resources role.
- SHRM-CP or HRCI-PHR Certification strongly preferred.
- Proficiency in a Microsoft Office environment – Word, Excel, PowerPoint, Outlook and experience working with databases required.
- Experience working with performance management software (e.g. Halogen), payroll systems (e.g. ADP) and CRM systems preferred.
- Excellent written and oral communication skills required, including using tact and diplomacy in written, face-to-face, and phone communications.
- Self-directed and independent with ability to initiate tasks, be creative in problem-solving and ability to manage and prioritize multiple tasks to meet deadlines.
- Commitment to excellence and learning.
- Highly organized with proven attention to detail and follow-up, to ensure successful and timely completion of projects.
- Professional and welcoming manner, with sound judgment and discretion in managing confidential information.
- Exceptional customer service skills in interactions with internal and external stakeholders.
- Strong collaboration skills.
- Ability to interact with and work well with a diverse populations and a wide variety of people, including volunteers, donors, business and community partners, and community stakeholders.
- Valid driver’s license, verifiable auto insurance, and use of a personal vehicle required.
Additional Information:
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. With some 7:30 AM meetings and after-hours functions, this position regularly requires more than 40 hours per week.
Job Function:
Organization Info
Listing Stats
Post Date:
Sep 19 2018
Active Until:
Oct 19 2018
Hiring Organization:
United Way Worldwide
industry:
Nonprofit