Planned Parenthood Federation of America (PPFA) is the nation’s leading women’s health care provider, educator, and advocate, serving women, men, teens and families. For over 100 years, PPFA has done more than any other organization in the United States to improve women’s health and safety, prevent unintended pregnancies, and advance the right and ability of individuals and families to make informed and responsible health care decisions.
Planned Parenthood Federation of America (PPFA) seeks a dynamic and effective Coordinator, Digital Fundraising and Supporter Engagement will provide administrative support to the team and play an integral role in ensuring the department functions smoothly on a day‐to‐day basis.
- Oversees quality assurance process for all outbound emails and other online pieces, including coordinating input from other team members, performing close copy read, reviewing back-end production, meticulously ensuring error-free content, and other testing duties as needed.
- Assists with technical implementation of the Digital Innovation and national online programs within the e-CRM platforms, including introduction to HTML/CSS coding for campaigns and quality assurance testing. Clones and makes updates to forms and other digital assets as needed.
- Serves as Digital Innovation team administrative resource taking team meeting notes, setting up meetings with relevant tools, maintaining digital filing systems and department calendars,, creating documentation as needed.
- Serves as scheduler for Director, Digital Supporter Engagement & Innovation. Help coordinate and organize meetings, check-ins, and protect time for prioritized work blocks.
- Takes notes when requested.
- Helps perform day-to-day data operations of the team, including query support.
- Responsible for monthly, weekly and other affiliate donation reports, list reports, and fielding affiliate inquiries and requests about reporting and revenue sharing.
- Troubleshoots reporting issues with Data Manager and other team members.
- Assists Data Manager with database and reporting as needed cross-departmental database and reporting projects as needed.
- Liaison with Finance including: PPOL quarterly distributions and adjustments, invoices, and accruals.
- Completes special projects and duties as assigned and required.
- Responsible for administrative and program support for the Digital Innovations & Digital Fundraising and Supporter Engagement teams, ensuring meticulous reporting and assisting in the maintenance of the teams’ day-to-day operations.
- Other duties as assigned.
TECHNICAL EXPERTISE
- 1-3 years of related work experience.
- Must have precise attention to detail; excellent organizational skills, high accountability/reliability, strong quantitative skills; intermediate knowledge of MS Excel; computer proficiency/Internet expediency; ability to complete multiple tasks with poise and confidence; ability to meet strict deadlines with 100% follow-through.
PERSONAL QUALITIES /OTHER ATTRIBUTES
- Experience with NGP/VAN preferred but not required.
- Experience working with a multicultural workforce and sensitivity and appreciation of different perspectives and backgrounds.
TRAVEL
- 0-25%
Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.