The Senior Administrative Assistant (SAA) provides the primary clerical and administrative support for three departments (Finance, Technology, & HR), performing a wide variety of work of regular and project-based tasks related to those departments. The SAA undertakes his/her tasks with appropriate information gathering, solutions identification, and implementation. Sample tasks include but are not limited to: calendar management, meeting room requests and scheduling, data input, reporting and editing, spreadsheet management, job postings and other recruitment functions, filing, phone communications and triage, written correspondence, memos, minutes, confidential reports, Board Support and more. The role reports to the three department VPs.
- Performs complex and confidential administrative functions and reports
- Manages or assists in managing calendars and schedules appointments
- Supports volunteer/board level committees
- Responds to internal and external correspondence for the units
- Provides research and documentation support for select organizational purchases
- Develops, maintains, and/or supports filing systems
- Arranges travel plans and associated tasks/policies
- Creates and maintains database/spreadsheets with vendor information
- HR support in various areas such as recruitment, training coordination and general HR administration
- Researches/audits/edits customer operations documentation and materials (for example, verify pledges, return checks)
- Provide additional or back-up support to the Executive Assistant and Executive Office as needed
- Other general administrative tasks or projects as assigned
- Minimum of five (5) years related experience
- Strong calendar management
- Proven experience in Board Committee Support
- Proficient in Microsoft Word Applications (Word, Excel, PowerPoint & Outlook)
- Excellent attention to detail, organizational skills, and the ability to meet deadlines
- Ability to manage sensitive and confidential information with integrity
- Ability to work collaboratively across departments and run good interference to meet deadlines; has ability to multi-task and properly control work flows
- Basic logic and problem-solving skills; some critical thinking abilities
- Notary Public