The VP of Donor Relations and Development (VPDRD) reports directly to the Chief Marketing and Engagement Officer (CMEO) and is a member of the Marketing and Development (MD) Department’s leadership team, as well as UWSL’s management team. The VPDRD will expand and diversify revenue by integrating existing sources of support with the creation of new strategies that increase donor participation. VPDRD will lead resource development strategies including. The VPDRD is responsible for managing portfolios of current donors and creating and implementing new development plans and strategies to improve donor retention, increase donor engagement, and broaden our base of support. As a department leader, the VPDRD will manage direct reports supporting leadership-level giving and Donor Networks, grants, and annual multi-channel campaigns. In addition, they will oversee, support, and assist volunteer councils and board members to participate in philanthropic support, volunteer activities, and events.
- Provide strong leadership and direction for UWSL’s individual giving, major gifts, grant, and foundation strategies
- Listen to, and assess donor needs and interests; find alignment with, and develop UWSL strategies that meet those needs thereby securing resources
- Generate trust among donors and potential donors by being authentically interested in their needs and interests
- Uphold the United Way brand and image through enthusiastic and positive interactions
- Inspire donors to see UWSL as the nonprofit that harnesses the power of communities working together to deliver innovative and effective solutions that create change that lasts
- Provide key direction, support, and productive strategies to maintain a major gift portfolio and to build major, transformational, leadership, planned giving, and other donor pipelines
- Provide direction and support for CEO and board member involvement in resource development and donor relations activities
- Engage in the successful use of moves management of donors
- Maintain accurate and detailed donor records in Salesforce (CRM)
- Develop and execute engagement plans and revenue forecasts in Salesforce and track actions and performance metrics (personal and team’s) progress towards revenue goals
- Develop and analyze donor segmentation reports and in collaboration with MD leadership team develop targeted strategies to engage donors and make targeted asks based on donor’s motivations and behaviors
- Create in collaboration with leadership team, multi-channel strategies and campaigns to improve donor retention and communicate with donors about the impact of their giving
- Proactively support Leadership Giving team and work closely with Corporate Engagement team to identify and cultivate key donors and prospects
- Work with the marketing team to create development materials, tools, and other necessary collateral supporting major gifts, grants, planned giving, multi-channel campaigns, events, and other efforts
- Collaborate with the Collective Impact team to align donor interests with CI strategies and opportunities
- Productively manage time spending appropriate time out-of-office meeting with key individual donors
- Professionally represent and share the mission of UWSL at the city, business, government, and volunteer events and activities
- Performs other related duties as assigned
- Relentless focus on gaining the resources necessary to support objectives
- Identifies new ways to drive and generate revenue, engage board members, and secure new prospects
- Exceptional interpersonal skills such as personable, punctual, trustworthy
- Ambitious, yet realistic in setting goals; when confronted with obstacles, comes back with a new approach and strategy to succeed; conveys energy and passion for UWSL’s work; holds self accountable
- Donor-focused, listening to the needs, interests, and passions of the donor with an eye to connecting them with UWSL’s work
- Identify and engage with, adapt to, and motivate various types of people and organizations
- Persuasive at promoting an idea or vision; persuades others to take action; ability to read an audience; focused on helping every donor maximize their lifetime donor value
- Creates Win-Win Relationships through identified, tangible outcomes that benefit both parties
- Does not look to short-term wins if it jeopardizes the long-term relationship with the donor
- Passionate about data and making data-driven decisions
- Cognizant of different demographic and cultural groups; displays cultural knowledge and sensitivity and applies that knowledge to fundraising efforts
- Building and expanding the network of donors; is visible and known in the community
- Present complex information into a simple and compelling message for maximum clarity, understanding, and impact
- Active listener--is open to new ideas and diverse opinions
- Effectively works across departments, teams, and groups
- Considers the appropriate method, timing, and venue for delivering a message or information appropriate to the target audience; adjust communication style to anticipate audience needs
- Facilitates change while maintaining positive relationships with all stakeholders
- Fosters an environment of innovation and change and takes calculated risks to accomplish goals; embraces and supports change initiatives
- Flexible in uncomfortable situations and willing to accept feedback
- Identifies, anticipates, and adapts to changing market trends and business needs; understands challenges and opportunities in the business environment; has a solid understanding of UWSL products and services.
REQUIREMENTS
- Proven ability to direct, lead, coach, and mentor team in achieving organizational goals
- Demonstrated ability to build positive and engaging relationships
- Demonstrated success in leading major fundraising initiatives or comparable activities
- Strong Public presentation skills in one-on-one, small- and large-group settings
- Ability to work with diverse groups
- Experience with CRM (Salesforce preferred)
- Proficient in Google and Microsoft Suites
- Knowledge of moves management, gift tracking/processing, technical-based fundraising strategies, segmentation, multi-channel campaigns, donor relations, and data management
Salary: $91,000 to $100,000 per year