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Family Services Manager

This job is no longer available

Commerce, GA, USA
Full-time

This position will manage the JCHFH’s Family Services procedures for the recruitment, processing, and selection of homeowner families, coordinate the sale of homes, and provide direction for the programs designed to support families after they have been selected. This position will also coordinate the work of the Family Selection/Services Committee while working to assist and nurture homeowners.

Areas of Responsibility: 

Recruitment of potential family partners and volunteers

  • Develop and maintain partner family recruitment process.
  • Coordinate and implement small group and public speaking orientations to educate homeowner candidates about the JC Habitat for Humanity program.
  • Evaluate and make recommendations for changes in process, where appropriate.
  • Obtain Qualified Loan Originator Certification through American Bankers Association (ABA) 12 hour online course.
  • Recruit volunteers as they relate to Family Service’s needs.

Family Services

  • Review Family Services Policy and make sure current practices are consistent with policies.
  • Update Family Services Policy to reflect current practice and new legal issues
  • Manage homeowner selection process
  • Manage application orientations
  • Track and screen applications before submitting to Family Selection Committee for review
  • Set appropriate timelines for Family Selection Committee and notify families of their status in timely manner.
  • Train and accompany Family Selection Committee members on home interviews
  • Maintain homeowner files
  • Track sweat equity hours and send monthly sweat equity reports to homeowners and Executive Director.
  • Keep partner families abreast of upcoming classes, events, and sweat equity opportunities.
  • Maintain communication with Family Advocates and keep records of specific issues on file.
  • Provide staff support to Family Selection Committee, including scheduling, coordinating and attending committee meetings.
  • Work with homeowners to coordinate and prepare house dedications.
  • Work with Construction Manager to communicate homeowner requirements throughout building.

Current Homeowners

  • Develop and distribute monthly newsletter focusing on educational and “pay it forward” opportunities.
  • Ensure relationship between homeowner and third party mortgage servicer is clear and ongoing.

Development

  • Assist Executive Director in creation of Development Plan as it relates to homeowner stories, feedback, and other family services information.
  • Produce relevant Family Services content for marketing materials.
Educational Background: 
BA or BS degree preferred.
Skills/Experience: 
  • At least two years of related experience in social work or non-profits.
  • Must be a good listener and be able to engage in well-considered discussions.
  • Proven organizational skills with attention to detail and the ability to self-manage, prioritize initiatives and work well in a team environment.
  • Knowledge and understanding of basic computer skills (excel, word, power point, publisher)
  • Must pass Criminal Background Check and Sexual Offender Check.
  • Must possess a valid and unrestricted driver’s license and have reliable transportation.

Organization Info

Habitat for Humanity International

Overview
Headquarters: 
Americus, GA, United States
Annual Budget : 
$100-500M
Founded: 
1987
About Us
Mission: 

Habitat for Humanity believes that every man, woman and child should have a decent, safe and affordable place to live. We build and repair houses all over the world using volunteer labor and donations. Our partner families purchase these houses through no-profit, no-interest mortgage loans or innovative financing methods. As a nonprofit, ecumenical Christian ministry that builds with people in need regardless of race or religion, we welcome volunteers and supporters from all backgrounds.

Listing Stats

Post Date: 
Mar 23 2018
Active Until: 
Apr 23 2018
Hiring Organization: 
Habitat for Humanity International
industry: 
Nonprofit