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Core Responsibilities 

Mission, Strategy & Executive Leadership  

• Serve as the chief steward of YSH’s mission, values, and long-term vision. 

• Lead implementation of Board-approved strategic priorities and organizational goals. 

• Provide executive leadership that balances mission impact, organizational capacity, and sustainability. 

• Ensure YSH remains a trusted, survivor-centered organization grounded in best practices in services for victims of crime, particularly DV/SA. 

• Represent YSH as the organization’s chief spokesperson and public leader. 

Program & Impact Oversight 

• Provide executive oversight of all programs and services, ensuring: 

• survivor-centered, trauma-informed practice 

• service quality, safety, and ethical integrity 

• alignment with mission and community need 

• Ensure programming reflects current best practices specific to crime victim advocacy, crisis response, and survivor confidentiality. 

• Ensure programs comply with funder requirements, contracts, and applicable regulations. 

• Oversee program evaluation, outcomes tracking, and continuous improvement. 

• Ensure service models, staffing levels, and performance metrics align with capacity and funding. 

• Maintain appropriate boundaries and independence in relationships with system and community partners. 

Staff Leadership, Management & Accountability 

• Lead, supervise, and support the senior management team, including: 

• Victim Services Manager 

• CLR Attorney 

• Director of Operations and Finance 

• Establish clear expectations, performance goals, supervision routines, and accountability systems. 

• Foster a healthy, professional, trauma-informed organizational culture. 

• Address performance issues, conflict, or conduct concerns fairly, consistently, and promptly. 

• Ensure appropriate staffing structures, professional development, and succession planning. 

Financial Oversight & Organizational Stewardship 

• Serve as chief steward of YSH’s financial health and sustainability. 

• Oversee budgeting, cash-flow management, and financial forecasting. 

• Ensure timely and accurate financial reporting to the Board. 

• Monitor expenditures and revenue to ensure alignment with approved budgets and grant requirements.  

• Partner with finance staff and external professionals (e.g., auditors, accountants) to ensure sound financial controls and clean audits. 

Grant Management, Compliance & Risk Management 

• Provide executive oversight of grant and contract management, including: 

• proposal development (in collaboration with staff and partners) 

• compliance with grant terms and reporting requirements 

• timely submission of reports and deliverables 

• seek additional funding to support agency 

• Ensure strong internal controls, documentation, and compliance with employment law, confidentiality requirements, and victim-services regulations. 

• Oversee organizational risk management, including: 

• safety and confidentiality protocols 

• insurance coverage and liability exposure 

• crisis response and continuity planning 

• Recommend policies and risk-mitigation strategies to the Board as appropriate. 

Operations, Infrastructure & Policy Implementation 

• Ensure effective day-to-day operations that support staff, protect survivors, and meet legal and funder requirements. 

• Oversee operational systems including: 

• policies and procedures 

• technology and data security 

• facilities and space planning 

• vendor and outsourced service management 

• Implement and uphold Board-approved policies, employee handbook, and procedures manual. 

• Recommend policy updates or new policies to the Board as needed to support effective governance. 

Community Leadership, Fundraising & External Relations 

• Serve as YSH’s chief ambassador and relationship builder in the community. 

• Build and sustain strong relationships with: 

• survivors and survivor-informed voices 

• funders and donors 

• community organizations and civic leaders 

• law enforcement, courts, hospitals, and legal partners 

• Serve as YSH’s chief relationship fundraiser, cultivating trust-based relationships that support long-term financial sustainability. 

• Partner with the Board to strengthen a culture of philanthropy and engage board members in fundraising and ambassadorship. 

• Ensure outreach and communications accurately reflect YSH’s mission, services, and impact. 

Board Partnership & Governance Support 

• Work in close partnership with the Board of Directors while maintaining appropriate governance–management boundaries. 

• Keep the Board well-informed through timely, accurate reporting and strategic dialogue. 

• Support the Board in fulfilling its fiduciary responsibilities. 

• Provide leadership and context to inform Board decision-making. 

• Contribute to strategic planning and long-term organizational sustainability. 

 

Other Duties 

This job description is not designed to cover all activities, duties, or responsibilities required of the employee. Duties may change as organizational needs evolve. 

 

Training & Professional Development 

To support cohesion and ensure all staff share a consistent survivor-centered approach: 

• Complete required victim advocacy training consistent with organizational and funder standards (e.g., core DV/SA training requirements applicable to staff). 

• Complete PCCD Foundational Academy training. 

• Maintain working knowledge of confidentiality, privilege, mandatory reporting, and ethical boundaries applicable to victim services work. 

• Participate in staff trainings and cross-training activities as assigned. 

Direct service coverage, if any, is limited and operationally supportive (e.g., assisting with coordination or internal support during emergencies) and does not replace the primary responsibilities of the role.