Senior Director of Operations
ESSENTIAL FUNCTIONS
The Senior Director of Operations will play a critical leadership role at MCAN, working closely with the Executive Director to shape the organization’s efforts, drive operational excellence, and ensure the alignment of internal systems with mission-driven goals. The Senior Director of Operations will oversee and manage four core functions of the organization: Finance, Strategic Engagement (communications), Human Resources and Administration, and Network Engagement and Convenings. This role requires a highly organized, mission focused, and collaborative leader who can build and optimize internal systems, foster a culture of transparency, excellency and accountability, and help position MCAN for long-term growth and sustainability.
DUTIES AND RESPONSIBILITIES
The Senior Director of Operations performs a wide range of duties, including but not limited to the following:
Financial Oversight
-
Supervise the Director of Finance and provide oversight of all accounting, budgeting, forecasting, and financial reporting activities.
-
Ensure compliance with federal and state regulations, internal controls, and nonprofit best practices.
-
Collaborate with the Executive Director and Director of Finance on annual budget planning and long-term financial strategy.
-
Oversee the management of incoming grants, including compliance, reporting and invoicing processes to ensure timely and accurate financial tracking and accountability.
Strategic Engagement Communication and External Affairs
-
Supervise the Director of the Strategic Engagement department, including communications and network and stakeholder engagement.
-
Support the development and implementation of strategies that enhance MCAN’s visibility, credibility, and statewide influence.
-
Build and maintain a positive reputation with key external stakeholders, including government agencies, nonprofit partners, community organizations, and funders.
Human Resources
-
Supervise the Director of the Human Resources and Administration department, including recruitment, onboarding, compensation and benefits, professional development, and performance management.
-
Foster collaboration and teamwork across departments to achieve organizational goals.
Administration
-
Oversee facilities operations and space planning to ensure a safe and functional work environment; manage vendor contracts and facility related budgets.
-
Provide strategic oversight of information technology systems, cybersecurity; align IT initiatives with organizational goals and ensure reliable technical support services.
Network Engagement and Convenings
-
Supervise the Director of Network Engagement and Convenings and provide oversight on MCAN hosted events.
-
Support the execution of strategic convenings, events, and engagement efforts across MCAN.
-
Build and maintain, in coordination with programmatic staff, a portfolio of gatherings that build capacity, foster collaboration, and advance the movement toward Sixty by 30.
Organizational Leadership & Strategic Planning
-
Oversee the day-to-day internal operations of the organization, ensuring alignment with MCAN’s strategic priorities.
-
Support programming departments to find creative solutions to allow departments to achieve success.
-
Promote a culture of equity, inclusion, innovation, and accountability throughout the organization.
-
Create and implement policies and practices that foster a healthy, engaged, and high-performing team.
Education and Experience:
-
Master’s degree required in public administration, nonprofit management, business administration, education, human resources, accounting or a related field.
-
Minimum of 8–10 years of progressively responsible leadership experience, including
-
Demonstrated experience supervising senior-level staff across multiple departments and functions.
-
Experience with nonprofit financial oversight, including law, budget development and financial reporting.
-
Experience leading or working closely with teams responsible for communications, stakeholder engagement, advocacy, or public policy is preferred.
-
Human resources leadership experience, including developing systems for recruitment, performance management, and employee engagement, is highly desirable.
-
Familiarity with the higher education, K-12, or college access and success landscape is helpful.
Physical Requirements:
-
Prolonged periods of working on a computer either in a sitting or standing position.
-
Must be able to lift 20 pounds at times.
-
Must be able to access and navigate organization’s office facilities.
Salary: $126,880
Benefits: Full benefits package includes platinum health, dental, vision, life, and disability insurance. Also includes education support program, employee development program, 403b retirement plan (with standard 4% employer contribution and up to an additional 3% match), 240 hours of PTO, 13 paid holidays, 6 weeks fully paid maternity/paternity/adoption leave, employee assistance program, downtown Lansing parking permit and cell phone reimbursement.