Find Nonprofit Jobs

Join our dynamic team as a Remote Customer Service Representative and play a crucial role in providing exceptional support to our valued customers. This remote position offers flexibility and the opportunity to showcase your communication skills while delivering top-notch service.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Resolve customer issues and complaints with empathy and efficiency
• Provide product information, pricing, and availability details
• Process orders, returns, and exchanges accurately
• Collaborate with internal teams to ensure customer satisfaction

Requirements:

• Excellent communication skills, both written and verbal
• Strong problem-solving abilities and customer-focused mindset
• Ability to work independently and prioritize tasks effectively
• Experience in customer service or related field preferred
• Proficiency in MS Office and CRM software

Benefits:

• Flexible remote work environment
• Competitive salary and performance-based incentives
• Ongoing training and professional development opportunities
• Healthcare benefits and retirement savings plan