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APPLICATION PROCESSOR

IMPACCT Brooklyn is currently experiencing growth in its affordable housing lottery and marketing program.  We are interested in expanding our capacity to facilitate rental lease and mortgage loan readiness to individuals applying for affordable housing, rental and/or homeownership, of units in central Brooklyn.  We are looking for an Application Processor to join our team.  We encourage all who are qualified and want to work with a dynamic and highly productive team to apply. This position reports to the Director of Marketing.

This position will be responsible for accurately compiling, preparing, reviewing and managing applicant documents to ensure that applications are completed correctly and in a timely manner.  This is a data entry position that involves preparing documents such as credit applications, financial information, etc., Other duties include entering data from documents into computer software programs and following up with applicants to ensure the collection of all required and necessary information, and that such information is completed and fully complies with current housing regulations, policies and laws and governing policies and procedures of IMPACCT Brooklyn. 

Areas of Responsibility: 

Key Responsibilities Include:

  • Identify, review and log applicants
  • Conduct interviews with applicants to assess applicant eligibility for affordable housing programs
  • Compile and review all required documentation to prepare the initial affordable housing application
  • Calculate income from all income sources, including salary and wages, self-employment, retirement and other sources
  • Prepare application documents for review by assessing and ensuring that all conditions and requirements are met
  • Ensure completeness of application packages and meet departmental service and quality standards.
  • Submit internally reviewed files to government agency for review and approval
  • Satisfy all conditions when returned back to IMPACCT Brooklyn by government agency
  • Ensure that approval falls within the established affordable housing rental and homeownership guidelines
  • Effectively communicate with clients, team members and management on outstanding requirements and conditions.
  • Update all involved team members after new documents are uploaded or status changes occur. 
  • Provide follow-up on a consistent basis with applicants, government agencies, developers and/or lenders to complete processing. 
  • Be the point of contact for each applicant by answering their questions and obtaining all necessary documents/information to complete the application process
  • Build rapport with our internal and external clients.
  • Continue to stay abreast of underwriting and compliance guidelines.
  • Be a team player who actively seeks training opportunities, solutions to various underwriting issues and shares best practices with all team members.
  • Participate in and/or facilitate marketing and outreach activities with IMPACCT Brooklyn staff, as well as, developers and lenders, if necessary
  • Enter data into various computer software programs, maintain and update applicant files as needed
  • Ensure compliance with established regulations and law requirements
  • Maintain and update applicant log, and
  • Perform other duties as directed during the project
Skills/Experience: 

Preferred Skills:

  • Associate degree in finance, real estate, marketing or related field
  • Basic knowledge and understanding of application policies and procedures, consumer credit, compliance and operations
  • Basic knowledge of affordable housing and/or real estate and related housing subsidy programs, such as Section 8, Low-Income Housing Tax Credit and US Department of Housing and Urban Development programs are a plus
  • Strong organizational, problem-solving, multi-tasking and analytical skills
  • Strong attention to detail and accuracy
  • Proficient in Microsoft Office applications
  • Excellent interpersonal, written and oral communications skills
  • Capable of digesting and processing information quickly
  • Outstanding customer service orientation
  • Ability to maintain positive communications and teamwork with Marketing, Operations, Finance and Program staff.
Compensation/Benefits: 

Salary commensurate with experience; Health, Dental and other fringe benefits 

Additional Information: 

IMPACCT Brooklyn and its affiliates are Equal Opportunity Employers

IMPACCT Brooklyn is leader in community-based development work for 55+ years.  As a comprehensive community development corporation, in addition to housing development, IMPACCT Brooklyn provides economic mobility programs and services in support of residents and small businesses including: community organizing, homeowner counseling & foreclosure prevention, financial capacity building and merchant services.

NO PHONE CALLS PLEASE. ONLY THOSE OFFERED INTERVIEWS WILL BE CONTACTED.

 

Organization Info

Pratt Area Community Council dba IMPACCT Brooklyn

Overview
Headquarters: 
Brooklyn, NY
Annual Budget : 
$1-5M
Founded: 
1964
About Us
Mission: 

Our Mission
1. To preserve and develop safe and affordable housing, a basic human right.

2. To support vibrant local commerce through which small businesses serve the needs of community residents.

3. To sustain and develop an economic, racial, and cultural diversity to enrich the lives of all.

4. To promote knowledge, initiative, and concerted action to advance individual and common interests.

5. To foster an ethic that all members of the community bear personal responsibility to contribute to the greater good.

Programs: 

HOMEOWNER SERVICES

Help Residents & Stabilizing Neighborhoods

IMPACCT Brooklyn plays a critical role in neighborhood stability in the face of rising home prices. Through our financial counseling and support services, we help residents stay in their homes and the communities they grew up in.

FINANCIAL LITERACY

Making a Meaningful Difference in People’s Lives

IMPACCT Brooklyn provides workshops and coaching to help more Brooklyn residents understand and take ownership of their finances so they can make better financial choices, and build and maintain the communities they live in.

HOUSING DEVELOPMENT

Creating Affordable Housing Options

IMPACCT Brooklyn takes every opportunity to renovate, develop, and market livable homes for working class families. With gentrification sweeping through Brooklyn, our efforts are more important than ever as rising housing costs force residents out of their homes.

COMMUNITY ORGANIZING

Organizing and Empowering Citizens

When tenants face housing issues, we help to educate and empower them so they can hold landlords accountable. Over the decades, we have brought thousands of people together to improve their homes and their communities.

ECONOMIC DEVELOPMENT

Building a Business Base

We believe that small businesses are the lifeblood of communities, especially when run by residents of the neighborhood who cater to local needs and keep money in the community. We provide comprehensive services to help those business owners get started and thrive.

SOCIAL SERVICES

Giving People a Home and a Hand Up

Because living below the poverty line impacts every aspect of a person’s life, IMPACCT Brooklyn provides social services along with housing for formerly homeless people, giving them the break they need to regroup and get back on track with their lives.

LEAD ABATEMENT

Making Buildings Safer

Lead poisoning is a real danger to many lower-income families living in older buildings. IMPACCT Brooklyn is proactive in remedying lead exposure through lead testing, training for maintenance personnel, and financial incentives for landlords.

AFFORDABLE HOUSING MARKETING

Promoting Affordable Housing

As experienced marketing agents for affordable housing, we help developers market their affordable housing units and streamline the process by connecting them with qualified candidates.

Why Work For Us?: 

Work You Can Believe In

At IMPACCT Brooklyn, our staff is more like family. We pay attention to your individual needs at home and at work. We want to see our staff succeed and grow as professionals. We will help you build your skills, whether you come to us as a handyman or as a social work professional.

Our services are broad, from social work to economic development, from home services to tenant organizing. It’s a diverse, vital group of people preserving the fabric and cohesiveness of Brooklyn. If you believe that this is important, join us and become part of our community.

Connect With Us

Listing Stats

Post Date: 
Oct 25 2019
Active Until: 
Nov 25 2019
Hiring Organization: 
Pratt Area Community Council dba IMPACCT Brooklyn
industry: 
Nonprofit