Senior Director, Membership Sales and Member Engagement

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YMCA of the USA
Wilmington, DE, USA
Full-time

The YMCA of Delaware is looking for a highly motivated and energetic sales leader as the Senior Director of Membership Sales and Engagement.  You will lead the direction and coordination of the overall membership development and acquisition programs for the statewide Association. 

Areas of Responsibility: 
  • Responsibilities include meeting the revenue and unit goals through the implementation of related training in sales, retention strategies, data analysis, and member engagement for branch personnel.  You will provide leadership and hands-on support for the development of tactical operational plans for all membership development initiatives ensuring successful branch execution and results.  You will: 
  • Coach, train and ensure staff delivers consistent excellence in sales presentations, closing techniques, impeccable telephone and in-person service; teach and mentor others to replicate.
  • Provide hands on support in the branches for all areas of membership development and member service. This may include, but is not limited to, relationship building, taking tours, setting appointments and supporting front desk operations.
  • Develop and monitor an onboarding plan for new membership employees to assess competency and provide training in site-specific procedures and trainings.
Educational Background: 
Bachelor’s degree in business, marketing or related fields or equivalent combination of education and experience.
Skills/Experience: 
  • A minimum of 5 years of experience in corporate or not-for-profit sales/marketing with a proven record of consistently meeting and exceeding sales goals.
  • Strong written and verbal communication skills as well as strong interpersonal skills to accomplish tasks within a team-oriented environment.
  • Demonstrated ability to train others in a variety of sales related strategies, techniques and activities. 
  • Ability to recruit, train, motivate and support a diverse and decentralized staff.

PREFERRED QUALIFICATIONS:

  1. YMCA Team Leader or Multi-team/Branch Leader certification.
  2. YMCA or another nonprofit agency experience .
  3. Bi-lingual
How to Apply: 

http://www.ymca.net/career-opportunities/national-details.html?id=32232&...

Job Function: 
Program / Project Management

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Website: 
ymca.org
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Areas of Focus: 
Community Service / Capacity Building / Volunteerism
Youth / Children
Recreation / Sports
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Oct 29 2018
Active Until: 
Nov 30 2018
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit