The Recruitment Season Outreach Assistant makes outbound phone calls and sends e-mail communication to targeted contacts for the Pennies for Patients campaign. This role is responsible for creating a qualified pipeline of decision making contacts, keeping leads warm and growing the interest and commitment to LLS’ mission and programs for campaign leadership. This role also receives inbound phone calls and emails.
Works under the supervision of Student Series Campaign Manager, in conjunction with fellow campaign staff, to accomplish assigned duties and responsibilities.
- Proficiently make outbound phone and acknowledgement calls to prospective and existing contacts and/or leads in order to create interest in and commitment to participation in our school events including Pennies for Patients.
- Weekly goals are set and must be met for number of commitments for Student Series programs like Pennies for Patients.
- Maintain established outbound call volume to source, establish relationships and generate qualified new lead generation for the campaign leadership. Minimum of 10 calls an hour and 40+ contacts during a 20 hour shift.
- Provide accurate follow up through proactive phone and/or e-mail communications keeping interested leads warm and engaged.
- Maintain assigned program records and files.
- Prepare assigned campaign correspondence and reports.
- Maintain a working knowledge of the LLS mission and programs to promote the field and campaign fundraising initiatives.
- Perform other related duties as assigned.
- 1 year professional or intern – level experience in a fundraising, communications, sales, marketing or related field.
- Commitment to achieving phone calls/per day schedule and email follow up
- Advanced skills in the use of Microsoft Office (Outlook, Word, Excel, PowerPoint) required.
- Experience in cold calling and sales outreach a plus.
- Experience with database management a plus.
- Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally.
- Able to simultaneously manage a high level of detail across multiple projects.
- Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure.
- Able to work well within a team environment, offering assistance and support to team members whenever necessary.
Physical Demands & Work Environment:
- In order to perform this job successfully an individual must meet the physical requirement necessary to complete the essential job duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties.
- The physical demands are minimal and typical of similar jobs in comparable organizations.
- May be required to move Campaign materials weighing up to 15 pounds for various events.
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of employees. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Leukemia & Lymphoma Society (LLS) does not accept resumes from third party recruitment/search firms. Please do not forward resumes to LLS employees or any company locations or email addresses. LLS is not responsible for any fees related to resumes not solicited by LLS Recruiting. The Leukemia & Lymphoma Society (LLS) is an Equal Opportunity Employer.