World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Testing Lead at our Washington, DC office.TheTesting Lead will work with the Business Services Team Lead during a limited-term operations system migration project. The successful candidate will have extensive knowledge of SDLC, application testing best practice, and familiarity with JIRA. The Testing Lead will be joining a team of eight Business Analysts dedicated to the operations system project and will lead the testing phase of the project. Preference will be shown to those with ERP, HRIS, and/or CRM exposure and/or those with systems migration experience. The Testing Lead will serve as a leader and mentor to junior project resources unfamiliar with testing and will guide end-users on how best to test the system for our organization. This is a complex initiative with multiple software development teams across application vendors that will require extreme attention to detail and organizational skills. Accordingly, functional integration knowledge is required.
- Accountable for designing and implementing the WWF Panorama Project Testing Strategy and Test Plan. Advise project management team regarding time and talent resources needed to be successful.
- Responsible for planning test sessions, assigning test preparation to Business Analysts, identifying test audiences, and ensuring on track execution of all test activities.
- Manage test script creation and execution during unit testing, functional testing, end-to-end testing, integration testing, and regression testing. Must coordinate testing efforts across multiple vendor schedules and ensure alignment with integrated project plan.
- Develop testing effort reports and manage issues for prioritization and mitigation through to resolution. Manage Issue Log and triage activities with vendor(s), where appropriate.
- Manage Requirements Matrix, establish traceability, and create backlog for future releases. Leverage testing application JIRA for project activities and post-production roadmap.
- Support Integration Lead for requirements gathering, design, and testing. Attend all integration discussions to represent the functional business elements and ensure end-to-end business processes can be executed successfully.
- Support Training Lead by relaying opportunities for user guides and change management identified during testing activities.
- Serve as a Subject Matter Expert for testing best practices to all project team members and end-users.
- Work closely with end-users and Subject Matter Experts to review existing business processes. Identify improvements and opportunities for efficiency where possible. Translate business processes into test scenarios.
- Transform requirements into new and updated existing business processes, ensuring alignment with designed configuration of the selected applications.
- Support development of formal business process documents and diagrams comprehensive of actions to, from, and within the Workday application, inclusive of budgeting tool Adaptive Insights, grants management tool SmartSimple, and donor database Blackbaud CRM.
- Document technical solutions in user friendly language that combines needed business information with functional technical writing.
- Communicate frequently, effectively and professionally with internal and external customers and vendors.
- Performs other duties as assigned.
- Proven track record of leadership amongst a team.
- Must have systems implementation experience.
- Must have experience leading a testing initiative for software implementation.
- Must have experience testing integrations amongst applications.
- Experience with JIRA strongly preferred.
- Experience with Workday, Adaptive Insights, SmartSimple, and/or Blackbaud CRM desired.
- Ability to quickly grasp complex business processes and transition to documentation for various audiences – both end-user and technical.
- Ability to work independently.
- Ability to think creatively and solve problems.
- Strong attention to detail.
- Strong organization and prioritization skills.
- Strong interpersonal and communication skills.
- Team player and willingness to jump into any project.