NPR is seeking an experienced Systems Team Lead for its IT Infrastructure team who will contribute to the overall engineering, design, build, and operations support of all existing and new Windows server Infrastructure
Areas of Responsibility:
- Manage all systems supported by the Infrastructure team by performing enterprise storage management, server builds, patch management, virtual machine management, virus scanning, etc.
- Recommend and implement changes to the overall systems through following an institutionalized change management process
- Act as an escalation point on critical issues for various internal technology groups
- Create and maintain metrics to measure response time and availability for systems
- Respond to critical system issues on a 24x7x365 basis
- Keep management up to date about any issues and escalating in a timely manner
- Document processes, procedures, instructions, and training materials for users and IT colleagues
- Work closely with the Security Engineers to ensure are systems are secure and in compliance with all policies
- Establish and manage relationships with consultants and vendors of information technology
- Analyze and document business and IT process workflow, and make recommendations where improvements can be made
- Pursue expansion of knowledge of and skills in current and emerging information technology
Skills/Experience:
- At least 5 years of experience designing, supporting, maintaining, troubleshooting, and administering systems in an enterprise environment
- Experience managing a Windows environment, including but not limited to, Windows Server (2012 or newer), Active Directory, Exchange 2016, IIS, SQL Server, MS Cluster
- Experience with SCCM, SCOM
- Proficiency in Windows networking services such as DNS, DHCP, etc.
- Experience with VMware ESX server
- Experience with enterprise-level backup/recovery tools, preferably Commvault
- Experience with Enterprise Storage Systems (Preferably IBM XIV or V5000)
- Strong written and verbal communication skills
- Ability to operate in high-pressure environment and successfully handle multiple priorities
Bonus Points
- Prior experience as a Team Lead or Supervisor
- Knowledge of Cloud Computing (AWS or Azure)
- Knowledge of Linux
- Knowledge of High Availability, Business Continuity, and Disaster Recovery concepts
- Knowledge of Scripting
- Project Management skills
- S. Degree
- Any relevant industry certifications
Compensation/Benefits:
NPR offers a competitive compensation and comprehensive benefits package including health and wellness benefits, retirement, and work/life balance programs, as well as opportunities for career growth and development.
Job Function:
Organization Info
Listing Stats
Post Date:
Aug 1 2019
Active Until:
Sep 1 2019
Hiring Organization:
National Public Radio, Inc.
industry:
Nonprofit