NPR is seeking a Systems Engineer for its IT Infrastructure team who will contribute to the design, administration, and support of all existing and new server infrastructure.
Areas of Responsibility:
- Manage all systems supported by the Infrastructure team by performing enterprise storage management, server builds, patch management, virtual machine management, virus scanning, etc.
- Recommend and implement changes to the overall systems through following an institutionalized change management process
- Act as an escalation point on critical issues for various internal technology groups
- Create and maintain metrics to measure response time and availability for systems
- Respond to critical system issues on a 24x7 basis
- Keep management up to date about any issues and escalating in a timely manner
- Document processes, procedures, instructions, and training materials for users and IT colleagues
- Work closely with the Security Engineers to ensure that systems are secure and in compliance with all policies
- Analyze and document business and IT process workflow, and make recommendations where improvements can be made
- Pursue expansion of knowledge of and skills in current and emerging information technology
Skills/Experience:
- At least 3 years of experience supporting, maintaining, troubleshooting, and administering systems in a Datacenter Environment
- Working knowledge of Windows Servers (2012+) is required
- Experience in Microsoft technologies such as Active Directory, IIS, SQL, DFS, and WSUS
- Experience with networking technologies, such as DHCP, DNS, BIND, NPS, etc.
- Experience supporting Microsoft Exchange or Office 365
- Experience supporting VMWare ESXI or Microsoft Hyper-V
- Basic knowledge of Citrix load balancing technologies
- Strong written and verbal communication skills
- Ability to operate in high pressure environment and successfully handle multiple
Priorities
- Experience creating detailed systems documentation
- Strong written and verbal communication skills
- Experience working in a team-oriented, collaborative environment
- Ability to participate in an on-call rotation.
PREFERRED SKILLS
- Knowledge of Cloud Computing (AWS or Azure)
- Knowledge of Any 2 Factor Authentication Application preferably Okta
- Knowledge of Microsoft System Center Suite, including SCCM, SCOM, etc
- Knowledge of Linux
- Knowledge of Configuration Management Tools like Puppet, Chef, or Ansible
- Knowledge of Scripting with Python, Powershell, and Javascript
- Knowledge of Enterprise Storage Systems (Preferably IBM XIV or V5000)
- Knowledge of Enterprise Backup and Recovery Tools like Commvault
- Relevant industry certifications related to VMWare or Microsoft
Job Function:
Organization Info
Listing Stats
Post Date:
Nov 2 2019
Active Until:
Dec 2 2019
Hiring Organization:
National Public Radio, Inc.
industry:
Nonprofit