The Sr. Technical Research Services Librarian position is a hybrid between technical and reference services. It will be an integral part of the AARP Library and Strategic Services (L&SS) team, providing critical technical services management, including the selection, acquisition, access and maintenance of print and digital information resources as well as research and reference services across the organization. This position will provide actionable research deliverables on issues of strategic importance to the Association and will take a key role in the implementation, launch and maintenance of a variety of innovative services including OverDrive, Virtual Reality (VR), and other emerging technologies.
This position reports directly to the Director of Library & Strategic Services.
- Manages all aspect of technical services within the Library
- Oversees scheduling and general daily operations at the Library Reference desk
- Provides reference service at the Library Reference desk as required
- Supervises or performs cataloging and classification of all materials; provides accurate bibliographic authority, item description, and classification of materials by creating and maintaining MARC records in the ILS (EOS.Web)
- Leads the selection and acquisition of materials for the Library’s collections (books, journals - print and digital, databases and equipment)
- Leads in implementing, marketing and providing training on the use of new technologies including OverDrive and Virtual Reality
- Leads in providing in-person and virtual orientations and trainings to Staff
- Manages and provides secondary research and synthesis with key insights on projects with broad Association impact
- Prepares and delivers presentations, summaries, reports, and graphics to internal clients
- Contributes to the Library’s marketing and promotional activities across the enterprise
- Contributes and serves as lead in the management, design, maintenance of metadata and Knowledge Management (KM) solutions
- Manages vendor relations and negotiates contracts as required
- Manages the inter-library loan (ILL) and Copyright processes
- Participates in long-range planning process for the library, including recommending changes or improvements and developing new types of policies, services and operations
- Develops and maintains professional standing through a variety of methods, including participation in professional organizations, which may include presenting papers at conferences, seminars, or meetings in librarianship and other relevant fields
- The ideal candidate may be a solo librarian who is well rounded in both technical and reference services
- Knowledge of current best practices in technical and reference services, metrics/analytics is required
- Demonstrated experience in project management, and ability to adapt to changing priorities and tight timeframes, with a high degree of comfort working in a fast-paced environment.
- Must possess strong analytical, detail-oriented, organizational, creative thinking, and problem-solving skills
- Knowledge of cataloging principles, practices, Knowledge Management Systems, and Integrated Library Systems (knowledge of EOS is a plus)
- Knowledge of OverDrive and other innovative library technologies is strongly preferred
- Experience with taxonomy development, database structure is required
- Knowledge of SharePoint is a plus
- Demonstrated knowledge of search technologies, databases (EBSCOhost, LexisNexis) and concrete, advanced information retrieval techniques
- Demonstrated familiarity and comfort with public speaking and/or bibliographic instruction
- Enthusiastic commitment to customer service
- Excellent written and verbal communications skills
- Demonstrated ability to work independently and collaboratively
AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.