Leads the enterprise’s business continuity, emergency management, and incident response programs, plans, and procedures. Institutionalizes preparedness through awareness and education and ensures alignment with industry best practices.
Areas of Responsibility:
- Establishes and maintains the AARP Preparedness Program Policy and other governance documents.
- Manages performance metrics that track plan development and maintenance cycles, tests and exercises, and business continuity incidents.
- Creates and maintains the After-Action Report Template and Action Item Database.
- Provides regular updates to management and prepares preparedness program progress reports.
- Leads the enterprise-wide Business Continuity Program (BCP).
- Administers BCP software and oversees vendor relationship.
- Establishes and communicates the BCP roadmap, goals, and objectives.
- Creates and communicates Individual Performance Objectives for Continuity Coordinators and group leaders.
- Forecasts resources needed to implement and mature the BCP.
- Ensures that BCP components are standardized across the enterprise and applied to all major functions and departments.
- Conducts and maintains business impact analysis and business continuity risk assessments.
- Ensures that BCP documentation is developed and maintained in approved BCP system(s) and within timeframes defined.
- Provides counsel to assist business units develop strategies to recover AARP’s time-sensitive business processes within acceptable timeframes.
- Ensures that key external vendor/service provider service level agreements (SLA’s) are sufficient.
- Works with internal IT groups on Disaster Recovery (DR) initiatives as they relate to the BCP.
- Works with business units to develop and facilitate BCP tests and exercises.
- Oversees meetings and workshops with Continuity Coordinators and business continuity plan owners to drive program requirements and continuous improvement.
- Creates and manages emergency action plans at all large operating locations, ensuring that the plans are developed in accordance with all applicable standards, laws, and regulations.
- Uses innovative ways to communicate emergency roles and responsibilities to staff.
- Develops and maintains the incident management plans for multiple operating locations.
- Serves as the incident manager in response to business continuity incidents.
- Works with a cross-functional team to implement and maintain a workplace violence preparedness program and other initiatives designed to reduce risks to staff and operations.
- Performs other duties, as assign
Educational Background:
Completion of a Bachelor’s of Science in Business, Criminal Justice, Risk Management, or a related field (Master’s degree in Business Administration, Public Administration, or a related field preferred)
Skills/Experience:
A minimum of Ten (10) years of experience in enterprise-wide continuity, resilience, or preparedness programs. Affiliation with and direct participation in business continuity professional associations.
A CBCP or equivalent certification is required.
- Demonstrated knowledge of implementing a comprehensive BCP program.
- Experience developing training programs and facilitating tests and exercises.
- Experience managing multiple complex projects and teams.
- Strong leadership skills, the ability to think conceptually, and the courage to introduce innovative solutions to complex problems.
- Ability to work with executive-level leadership, senior management, mid-level management, and end-users.
- Strong written and verbal communication skills.
Compensation/Benefits:
AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.
Job Function:
Organization Info
Listing Stats
Post Date:
Jul 25 2019
Active Until:
Aug 25 2019
Hiring Organization:
AARP
industry:
Nonprofit