Membership Associate

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YMCA of the USA
Washington, D.C., USA
Full-time

YMCA Arlington County is in search of a personable, engaging and experienced Membership Associate.

Areas of Responsibility: 

This position builds the YMCA’s capacity to serve the local community by welcoming individuals, families and corporations to the benefits of membership at their YMCA branch.

The basic function and scope of responsibility for the Membership Associate includes:

  • Plays a leadership role in the daily operation of the Member Service Department in accordance with the Association standards and membership policies
  • Generates incremental membership sales via external sources (corporations, community-events, etc.) and optimizes internal relationships (member engagement, member referrals, etc.) in route to achieving the branch’s monthly new member acquisition and member retention goals
  • Providing outstanding customer service to all members, guests, staff and the community-at-large
Educational Background: 
The ideal candidate will have a Bachelor’s degree or equivalent experience;
Skills/Experience: 
  • In addition to a great, friendly and welcoming personality.
  • A minimum of three years experience in membership sales and service; A track record of demonstrating initiative, enthusiasm & common sense/good judgement;
  • Skills required include communication, relationship-building, customer service, leadership, multi-tasking and problem-solving skills.
  • Ability to work weekends and evenings for branch and corporate functions; Ability to work extended hours to meet deadlines
Compensation/Benefits: 

We offer an exciting, fun, inclusive, growth-oriented work environment that includes, 10% employer-paid retirement, 403(b) savings plan, childcare discount, high quality and affordable healthcare, complimentary Y membership, and continuous professional development opportunities.

Compensation: $30,000.00 a year plus an opportunity to earn up to $1500/month in performance incentives.

How to Apply: 

https://www.ymca.net/career-opportunities/details/40104

Job Function: 
Membership Programs

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Website: 
ymca.org
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Areas of Focus: 
Community Service / Capacity Building / Volunteerism
Youth / Children
Recreation / Sports
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Sep 1 2019
Active Until: 
Oct 1 2019
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit