The Associate, Development Operations on the Teach For America – D.C. regional team will provide critical support for the regional Growth and Stewardship team, enabling the D.C. Region to work more efficiently and effectively toward reaching an ambitious revenue goal. Your primary responsibilities will include: creating systems, tracking data, and ensuring up-to-date record keeping, primarily through our SalesForce donor system; conducting prospect research to inform donor stewardship plans, and driving and partnering with the Growth and Stewardship Team to ensure effective operations, specifically supporting our annual gala and donor-facing stewardship events.
This position is an excellent way to gain exposure to nonprofit stewardship and fundraising, including operations and administration, donor engagement, and prospect research. To be successful, you must: be able to organize, prioritize and track a large volume of projects and tasks; love ensuring meticulous record keeping and data systems organization; possess exceptional attention to detail and a high bar for quality; be a critical thinker who displays sound judgment in prioritizing actions and can quickly define opportunities to innovate and strengthen systems; and work well on cross-functional teams.
Internal Operations and Systems Innovation (65%)
- Develop fluency with TFA’s SalesForce system to enter, track, and pull fundraising reports, event attendance, donor contact information and serve as the resident SalesForce expert and trainer for the regional team
- Work in collaboration with the Growth & Stewardship (G&S) team to develop systems to update and maintain donor contact information
- Maintain weekly gift reports, progress to goal reports, and other pertinent reports on fundraising as needed
- Refine and execute a system for tracking donor stewardship actions in SalesForce and manage up to G&S portfolio managers to ensure actions are completed
- Work in collaboration with the Associate, Finance & Knowledge Management to execute the gift processing of donations and gift acknowledgement
- Provide logistical support to aid development event execution and follow up (e.g. develop invitation lists, produce mailings, track follow up stewardship actions
Donor Research and Correspondence (25%)
- Conduct donor prospect research and compose meeting briefs to inform donor meetings, stewardship plans and proposals
- Draft donor correspondence (ex: letters, appeals, annual reports, newsletters, donor collateral, event materials)
- Preparation of materials (presentation deck and supporting documents) for DC Region Board committee meetings
- Assist the Director, Institutional Giving in preparing grant proposals
- Support with editing and reviewing of grant requests for submission
Regional Team Responsibilities (10%)
- Support, attend, and/or participate in regional team activities, including corps member selection and matriculation, corps member professional development Saturdays (4-5 per year), staff meetings, development events (2-3 evenings a year), functional team meetings and retreats, and regional pre-service (one week in June).
- 1-4 years’ experience
- Gets energy from ensuring meticulous record-keeping and data systems organization
- Thrives in fast-paced, demanding environment with exceptional organization and detail-orientation.
- Operates with a high level of personal responsibility and optimism.
- Ability and willingness to achieve results through others and manage superiors and peers.
- Strong customer-service orientation.
- Strong computer skills, particularly in Microsoft Word, Excel, and development database programs
- Able to handle confidential and sensitive information.
- Dedication to and consistent embodiment of our organization’s core values and diversity, equity, and inclusiveness commitment