The Accounts Receivable Coordinator is an integral part of the YMCA, Association Services Office. The position is responsible for contributing to the overall efficient operations for the finance department with a specific focus on accounts receivable and membership/program billing. Adheres to proper internal controls along with policies and procedure within the strategic plan of the department. Possesses strong technology skills, displays initiative, willingness to communicate, extreme attention to detail and accuracy in performance of all job responsibilities. Responsible for customer satisfaction both internally and externally, as well as, a demonstrated commitment to the Y’s core values – Honest, Caring, Respect, and Responsibility.
- Performs collection activities including, but not limited to emails, phone calls, terminations and branch follow-up; documents/notates non-payment status on member accounts
- Adheres to strict deadlines associated with the creation and distribution of bi-weekly reports to branches regarding payment exceptions/error and ensures corrective action and/or resolution
- Reviews and analyzes A/R branch reports to ensure completeness and payment resolution
- Interacts regularly with branch location to monitor and update member accounts to avoid payment arrearages (i.e. expired credit cards, NSF, holds etc.)
- Process delinquent account for transfer to an outside collection agency
- Answers inquiries and provides timely responses to internal colleagues and external parties
- Advises management of problems/discrepancies as they arise along with proposed solutions
- Prepares checks for deposit at bank branch and posts transactions into Protivity software as appropriate
- Participates in cross-training activities and performs other accounting related duties as required
- 3-5 years relevant work experience (bookkeeping, project coordination, & administrative skills)
- Proficiency in Microsoft excel, Word, Outlook, as well as Protivity membership software (preferred)
- Clear-cut understanding of basic accounting processes
- Demonstrated experience interacting with internal colleagues and external parties
- Ability to work in fast paced environment meeting daily, weekly and monthly deadlines
- Organized self-starter with strong technology skills, initiative and attention to detail
- Strong oral and written communications skills
- Collaborative, friendly, flexible work style
Salary: Full Time/Hourly: $18.50-$20.00
The YMCA of Metropolitan Washington provides progressive employee benefits, including a 10% employer-funded retirement plan with vesting after two years of service; 403(b) savings plan; high quality and affordable healthcare; free YMCA membership for employee, spouse and dependents; paid time off package, numerous professional development opportunities, an exciting and collaborative work environment, and the ability to work with creative, talented and diverse individuals!