We seek a Managing Director, Talent & Operations to oversee all aspects of staffing for our summer training programs. Responsibilities include designing and executing the strategies for recruiting summer staff prospects, selecting summer staff candidates, and retaining veteran staff, and ensuring each summer training site engages in a robust performance management process. You act as the project manager, laying out the timeline and detailed actions for each element of the work, and tracking completion of each step across institutes. You work closely with institute management teams to ensure the vision for successful performance in each summer staff role is updated annually, and you strive to align all recruitment, hiring, and performance management tools to those visions. You are also responsible for working with a number of teams to update and share all summer-staff-facing policies with institutes. In addition to designing and executing staffing strategy, you are the driver of our communication strategy for staff and CMs. You partner with the teacher preparation team to ensure project information and resources are accessible and accurate for all institute teams, and to other teams across the organization. You manage updates to the summer-staff-facing websites and play an integral role in aligning our CM communication structures - the CM-facing website and app - to the org-wide communication strategy. You work closely with the Director, Talent & Operations in charge of staff hiring execution, as well as individual institute teams and partner teams across the organization.
The ideal candidate is an exceptional project manager who excels at designing systems that set others up to execute work, and can build relationships within and across teams and roles. You are a strategic thinker who enjoys problem solving behind the scenes and is passionate about building a streamlined, efficient hiring, onboarding, and support system for staff. You are eager to develop an intimate knowledge of institute program and operations and determined to make sure we hire the right people to execute our institute vision.
- Design and execute strategy for recruiting, interviewing, and hiring staff for summer institutes
- Work with multiple teams across the organization to create and publish timeline for all hiring actions
- Use previous years’ data to set recruitment and hiring goals across a number of dimensions
- Navigate priorities across national and regional teams to ensure we meet hiring outcomes
- Partner with Human Assets team to ensure hiring tools reflect new/revised competencies and core values.
- Partner with national Talent Acquisition Team to strategize around process and policies for sourcing top talent and support recruiters in executing on this work.
- Partner with program teams to ensure staff recruitment, selection, and performance evaluation are aligned to program and program priorities
- Work alongside institute teams to ensure the process and resources for hiring new and veteran staff are clear, efficient, and consistent across teams and roles
- Use a variety of platforms to support institutes in tracking staff applications and moving candidates through hiring process
- Manage institute teams to meet deadlines at each stage of the hiring process
- Devise strategy for hiring and managing external interviewers, and create tools/training to support them
- Understand, communicate, and manage team to operate within budget constraints, legal requirements, and compensation guidelines with regards to current and proposed staff roles, in partnership with leaders from a number of teams
- Design resources and learning experiences related to managing and evaluating staff performance, including supporting the process for revising visions for each summer staff role, updating evaluation materials, and ensuring staff are trained to execute the process effectively
- Create systems for revising and publishing staff-facing policies in an efficient and timely manner
- Develop and socialize strategies for aligning staff and corps member communication structures and practices with org-wide communication priorities
- Previous Teach For America staff experience required, institute experience preferred
- Previous experience with project management and/or record of getting results through others required
- Previous experience with recruitment and/or hiring preferred
- Previous experience with web design or Google sites preferred
Work Demands
- Ability to travel in-person to conferences 4-6 times per year
Skills
- Exceptional written and verbal communication skills
- Strong orientation to detail
- Ability to set and evolve project vision and direction with little direct supervision
- Ability to generate ideas and implement solutions to complex problems
- Ability to build relationships and invest others in long-term work toward a shared outcome
- Skilled using data to identify areas for growth and crafting meaningful and actionable strategies or solutions
- Comfortable managing up and across to individuals at all levels of a team or organization
- Comfortable navigating and orienting others to technology - both familiar and new