We seek a Director of Talent, Operations, and Impact (DTOI) who will manage TFA-Twin Cities towards ambitious goals across three areas: talent development, regional operations and financial management, and rigorous assessment of regional impact. The DTOI will provide critical support to the Executive Director (ED), as she leads the region’s efforts to make an excellent education a reality for all kids in the Twin Cities Metro area. The DTOI reports directly to the ED and is a member of the regional leadership team, working closely with the regional team and members of Teach For America’s national staff who support the region.
As DTOI, you are responsible for implementing talent strategy: developing and evolving team routines, systems, and infrastructure to support team culture, professional development, performance management, and talent planning. You also drive design and execution of alumni talent recruitment. This will include managing “Choose Twin Cities,” Alumni Board and Affinity groups, ensuring enhanced utilization of TFA Beta Connect, and developing regional team processes to improve alumni sourcing for high profile positions in our community.
You will also oversee critical regional operations– including budget, finance, vendor/consultant management, and regional data management and reporting – so a passion for details, operations and project management is key. You will be a critical point of contact for the regional leadership team and national partners on budget, financial management, and contracts. You will be a trusted advisor and critical partner to the ED in facilitating the development of the region’s 2022 Vision, providing high-level capacity around strategy, execution, and operations. From time to time you may represent the organization externally on behalf of the ED and regional team.
If you possess superior critical thinking, a passion for organization, and are energized by communicating and building relationships with others, this position is an unparalleled opportunity. You will help the executive director maximize Teach For America's current impact and future growth while also gaining an in-depth understanding of the organization's work at the regional and national levels. This is a high-stakes position, so you must demonstrate exceptional judgment, professionalism and poise at all times.
Team and Alumni Talent Development, Culture, and Productivity (30%)
- Manage strategy and implementation for team talent development process and routine, culture, professional development, and productivity
- With support from ED and SA, lead execution and analysis of Great Places to Work staff survey and develop regional action plan in collaboration with ED, regional leadership team, and TFA national staff supporting the region
- Develop flexible and adaptive process and system to support team implementation of alumni portfolio management to advance efforts to enhance the impact our alums and strengthen our alumni network.
- Lead strategy and execution for on-going alumni talent sourcing and implementation of Choose Twin Cities and other critical regional recruitment and stewardship events.
- Manage Alumni Board and alum affinity groups enhancing connectivity and impact of alumni community and contributions to regional efforts and high impact issues in our education landscape.
- Work with ED, team leads, and TFA national staff supporting the region on cultivating, developing and retaining alumni talent and prospects for key roles while stewarding a strong culture based on our core values and reflective of our commitment to diversity and inclusiveness
Regional Operational and Financial Management (40%)
- Oversee the management of the regional budget and work closely ED, team leads, region budget analyst, and SA to create, synthesize, and interpret reporting on a monthly basis
- Ensure strong planning and execution of ongoing regional finance and operations, including event logistics, variance reporting, succession planning, leadership team meetings, staff transitions, etc.
- Synthesize, analyze and manage data provided by the national teams in order to improve region-wide performance and office systems especially related to audit and finance functions and special projects
- Plan and develop system and process to improve regional contracting and consulting efforts with greater integration of Diversity, Equity, and Inclusion best practices
- Provide strategic leadership for large scale regional events that engage our corps members, alumni, regional board, school partners, and other key stakeholders (Choose Twin Cities, Holiday Party, etc.)
Manage assessments of regional performance, progress monitoring, and implementation of evaluation and impact special projects (15%)
- Work closely with the Executive Director to monitor and evaluate Teach For America—Twin Cities’ progress to achieve vision and strategy, specifically integrating diverse internal and external views
- Assist ED and regional team to develop rigorous and robust progress monitoring and impact assessments with clear annual and quarterly priorities to ensure that resources are leveraged effectively against priorities and lessons learned
- Develop and refine regional dashboard reflecting progress-to-goal across every functional area that can be utilized to flag trends, risks, challenges, and successes for the broader regional team.
- Provide strategic thinking, project planning, and management for both team projects and regional initiatives while coordinating communication and collaboration across teams
Regional Responsibilities (15%):
- Mange portfolio of alumni relationships to steward engagement, connectivity, and advance regional alumni strategy.
- Partner with Executive Director and Managing Director of External Affairs and Development to advance regional philanthropy and financial sustainability.
- Participate in Regional Leadership Team (i.e. retreats, step backs, meetings) as well as all staff meeting and retreats
- Advance TFA’s mission by participating in recruitment and selection for corps members and mobilizing of alumni and community leaders to strengthen the movement for educational equity
- Support Twin Cities regional operations by executing regional responsibilities such as ensuring compliance with TFA human capital, finance, and data management policies and procedures and contributing to regional and national meetings and events
- Advance team culture and sense of community through operating within our Core Values and commitment to Diversity, Equity and Inclusiveness
- Contribute to cross-functional projects and initiatives and other duties as assigned
- 5-7 years of professional work experience preferred
- Knowledge of Teach For America and education landscape in the Twin Cities
- Previous experience working in or with Teach For America regions a plus
- Demonstrated passion and track record for achieving transformational results with students of color and/or students from low-income communities and linguistically diverse background in classroom, school, or network/multiple-school settings
- Visionary leadership with ability to clearly articulate compelling and ambitious vision for what needs to be true for our kids, along with the strategies to realize that vision.
- Collaborative spirit and desire to partner closely with Program Continuum and Partnership team and other Twin Cities regional team members.
- Reflective and proactively works to grow and improve.
- Enables our community to be culturally competent teachers and leaders and lives into our diversity core value
- Excellent team management with aptitude for building and developing an exceptional team, including attracting, motivating, coaching, and developing a pipeline of talented and diverse staff, and can achieve extraordinary results through collaborating with and influencing others
- Poise, confidence, and maturity interacting with key stakeholders, with the ability to build strong relationships and work with people at all levels of the organization
- Analyzing multiple data sources (both qualitative and quantitative) to draw accurate conclusions and to inform team wide approach as well as individual priorities and actions.
- Deep understanding of the role of race and class in our work, identity development
- Understanding of adult learning development and strong skill in facilitation of group learning experiences
- Strong ability to oversee design and execution of experiences, sessions, and events
- Managing or influencing others to achieve a vision that is aligned to goals and priorities
- Superb planning, team and project management skills, with a keen attention to detail, exceptional judgment, strong initiative and following through on the execution of larger scale plans
- Ability to work evenings and weekends when necessary
- Minimal travel required, approximately 3-4 times a year