Under the direction of the Vice President of Operations, this position will lead the association by overseeing all aspects of the Aquatics operations at our branches. This position is responsible for the development, budgeting, operations, safety, property care, and staff.
Areas of Responsibility:
- Function as an expert in Aquatic program development and serve as a trusted advisor and partner to center, camp and aquatic leaders
- Develop and implement quality control measures to ensure delivery of quality programs; integrated marketing approaches, smooth enrollment processes, coordination of recruitment strategies and regular reporting progress of core outcomes are achieved
- Conduct regular market research and prepare statistical, analytical and narrative reports regarding strategies to achieve objectives as set forth in the program strategic plan
- Develop audit systems while ensuring quality benchmarks are met in program delivery and member satisfaction
- Audit staff, programs and practices for compliance and quality control through regular and documented onsite visits
- Identify program issues and provide solutions to department and center leadership to increase program satisfaction substantiated by data, surveys, and trends
- In collaboration with center leaders, provide recommendations for center specific quality improvement.
- Lead staff training around certifications, program development, volunteer training, program innovation and best practices compliance
- Provide positive influence and direction for program leaders that focus them on meeting and exceeding outcomes which are reviewed and verified through audits, surveys, and on-site visits. Provide documented recommendations to center leadership for employee issues
- Coordinate communication across departments to ensure streamlined projects aligned with priorities and leveraging strengths of centers, membership and Child Care Services
- Analyze, compile and present program recommendations based on usage and enrollments
- Support smooth day-to-day business operations, while exemplifying high customer service, and clear communications between departments, centers and the YMCA Association Office
- Manage Aquatic trainings ensuring adequate volume and quality of class offerings and compliance to standards
- Develop, manage and grow community relationships to maximize collaborative efforts, access to resources resulting in sponsorships and program growth
- Other duties as assigned
Educational Background:
The ideal candidate would have a bachelor’s degree, with three to five years of experience in aquatic management.
Skills/Experience:
- Additionally the candidate would be required to have or attain within thirty days, pool operation licensure, current lifeguard certification, and professional rescuer CPR/ AED certifications.
- All candidates will undergo a background check.
Compensation/Benefits:
Salary: $57,000.00 - $67,000.00
Job Function:
Organization Info
Listing Stats
Post Date:
Nov 16 2018
Active Until:
Dec 16 2018
Hiring Organization:
YMCA of the USA
industry:
Nonprofit