Member Engagement Director

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YMCA of the USA
Tacoma, WA, USA
Full-time

Would you like to share your passion for customer service with others? Would you like to use your leadership and development skills to provide a great staff and member experience? As the member engagement director, you will direct all aspects of the member experience with oversight of registration, corporate relationships, and member appreciation.

As a full time employee, you will receive a medical/dental/vision benefits package, retirement savings plan, Employee Assistance Plan (EAP), life and long term disability benefits, Paid Time Off (PTO), Extended Leave Plan (ELP), and a family membership to the YMCA of Pierce and Kitsap Counties.

Areas of Responsibility: 
  • If hired for this position you will provide leadership and support for the internal and external member experience and create meaningful relationships that promote growth and development. You will coordinate branch specific events and incentives in order to build retention and enhance member experiences.
  • In this position, you will develop and maintain collaborative relationships with community organizations. You will also meet performance measurement through annual giving, major gifts, and/or endowment by telling the Y story and raising charitable dollars to fulfill our mission.
Educational Background: 
Bachelor’s degree
Skills/Experience: 
  • I have two years related knowledge and experience that includes supervision, fiscal management, program development, staff and volunteer development.
  • I have experience in sales, customer relations, and marketing.
  • I love working with people.
  • I know how to give great customer service.
  • I am organized, proactive and know how to get things done.
  • I am comfortable on a computer.
  • I am excited to assist the staff leadership team in reaching annual campaign goals through recruiting campaigners, making personal asks and supporting branch events.
Compensation/Benefits: 

Salary: $42,025.00

How to Apply: 

http://www.ymca.net/career-opportunities/details/38982

Job Function: 
Membership Programs

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Website: 
ymca.org
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Areas of Focus: 
Community Service / Capacity Building / Volunteerism
Youth / Children
Recreation / Sports
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Jun 11 2019
Active Until: 
Jul 11 2019
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit