The Education Program Manager is responsible for developing, managing and implementing an education and outreach strategy for the Alzheimer’s Association, Greater Missouri Chapter, a volunteer-powered organization. The position goal is to significantly expand the reach of Alzheimer's Association Community Programs through partnership building and volunteer resources throughout the 96-county service area.
Measureable outcomes are increased consumer education, volunteer recruitment and retention, expansion of community-based programs and sustainable, regional partnerships with emphasis on reaching minority, high risk and underserved populations.
Community Program Implementation and Evaluation (75%)
- Lead the planning and implementation of Alzheimer’s Association community education programs across the 96-county service area.
- Manage and assure quality program delivery and growth of diverse attendances at Alzheimer’s Association Education programs. Assure compliance with Core Services Quality Evaluation Initiative for education programs.
- Engage, train and manage relationships with volunteer positions to expand community visibility and service delivery in the 96-county service area, especially among minority, high risk and underserved populations.
- Create ongoing volunteer education program including advanced topics for volunteers and ongoing professional development on volunteer management for employees.
- Conduct annual performance evaluations of volunteer positions.
- Evaluates and reports effectiveness of volunteer program and prepares recommendations for continuous improvement. Monitor volunteer program outcomes and results to reinforce organizational accountability.
- In collaboration with Director of Community Programs, develop chapter-wide recruitment plans and strategies.
Community Partnerships (20%)
- Develop and/or maintain sustainable community partnerships and volunteer supporters that increase utilization of care and support services.
- Analyze service data to identify gaps in rural delivery and create opportunities to expand education and support programs.
General chapter responsibilities (5%)
- Cultivate and recruit supporters for chapter fundraising events like Walk to End Alzheimer's and Longest Day.
- Maintain monthly reports, service statistics and grant-related paperwork.
- Attend chapter meetings and special events as scheduled.
- Demonstrated success managing volunteer-led community education programs with experience in recruitment, training, engagement, supervision and evaluation of volunteers.
- Demonstrated success building strong partnerships and increasing services to communities that have had low participation.
- Demonstrated success as an Alzheimer’s educator for consumer and professional audiences with solid knowledge of dementia, dementia-related resources, constituent needs and best practices
- Demonstrated success working with diverse populations, volunteers, staff, and external contacts to build and maintain successful teams.
- Excellent ability to communicate in person, print, and electronically to variable audiences.
- Ability to anticipate, identify, organize and/or analyze growth opportunities and make programmatic recommendations to Chapter leadership.
- Ability to work under pressure and manage multiple projects at once
- Ability to coach and develop volunteer talents
- Ability to analyze information and make timely, appropriate decisions
- High level of integrity, diplomacy and initiative
- 3-5 years program development / volunteer management
- Demonstrated history of health education, community program development, strong public speaking skills and an understanding of adult learning principles
- Proficiency with Microsoft Office applications (especially Word & Excel) and Google; ability to learn donor and service user software