The Gateway Region YMCA has an immediate opening for a Cause-Driven leader to provide focused leadership in the area of membership acquisition. Under the direction of the VP of Membership, the Director of Membership Acquisition is charged with the development of member recruitment and satisfaction. With the “Member Experience” as the foundation of this role, the position is responsible for the planning, coordination, administration of all membership recruitment and sales efforts. This is a wonderful opportunity for a motivated, cause-driven leader to join an innovative, mission-based association with an exciting vision for the future.
Under the guidance of the VP of Membership, this position will be responsible for outlining membership acquisition efforts; defining members’ needs, measuring membership satisfaction and assuring staff effectiveness. The selected candidate will facilitate regular sales training for staff teams, to help drive new membership, program participation, and engagement around strategic initiatives. Promotes program and membership enrollment through staff training in order to engage members through point of sale and onboarding design. Candidate will also ensure that an analytical and performance-measurement perspective is integrated fully into the design, implementation and review of all membership acquisition activities. The successful candidate will need to develop strong relationships with Branch Executives and other key support staff.
Candidates must demonstrate successful experience in building a high performance team, influencing others, teamwork, data analysis, fiscal management, program development, and small group facilitation. The candidate must possess excellent written and oral communication skills along with a proven track-record of exceeding sales targets.
- Minimum of 3 to 5 years of work-related experience
- Must possess a mix of relationship-building skills with technical knowledge.
- Strong writing and verbal communication skills along with conceptual planning are required.
- Must be self-directed, innovative and creative person.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment.
- The employee must occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
- The noise level in the work environment is usually moderate.