The Director of Outreach and Specialty Programs at the Campus Y is responsible for facilitating the success of students and participants in student orientation small-group experiences, employment programs, and community outreach programs, and any others assigned by the Executive Director. This position also serves as the contact for administrative policy implementation, reporting and recording activities. All duties must be performed in accordance with policies, procedures and standards of the YMCA of Greater St. Louis while exemplifying the Y values of Caring, Honesty, Respect and Responsibility.
Areas of Responsibility:
- Programs for which the director is responsible include: LAUNCH, Campus – Member Service Associate (C-MSA), America Reads, Youth University, Institutional Service Hours, Youth of the Year, Book Fair Collections, and administration and data management of the Annual Campaign.
- Student Member Experience: the Program Director will achieve yearly member experience evaluation goals, and create proactive plans for improvement pursuant to the collected data.
- Program Quality: the Program Director will achieve yearly program evaluation targets and create proactive plans for improvement pursuant to the collected data.
- Program Enrollment: the Program Director will achieve yearly enrollment goals for LAUNCH participants, co-directors and program leaders, Youth University and C-MSA.
- Financial Management: the Program Director will achieve yearly budget goals related to both Campus Y budget, as well as urban core budget related to Youth University.
- Fundraising: the Program Director will achieve yearly fundraising goals related to Book Fair and any other program-centered fundraiser, as assigned by the Executive Director
- Responsible for quality of the reception and customer service provided to members and guests of the Campus Y, both in person and via the C-MSA staff members.
- Responsible for the staffing of the facility during all stated open hours, normally between 9:00 AM and 5:00 PM, Monday through Friday.
- Provide administrative support to Executive Director including all correspondence and newsletters with board members, Also efficiently coordinate all administrative support projects such as mailings, copies, faxes, electronic communication, etc.
- Administer, coordinate, and is responsible for Annual Campaign, United Way Campaign, and World Service Campaign systems, records, mailings, reports, and procedures including data entry and information processing.
- Prepare and send monthly Board and Executive Committee meeting notices, taking and typing of meeting minutes, tracking attendance for Board meetings, completing quarterly board development reports.
- Prepare monthly financials reports for budget components under the Program Director’s oversight.
- Implement basic understanding of cost-effective purchase practices and needs to include office supplies, computer equipment, catering, and program related materials.
- Communicate supply and maintenance needs to contractual cleaning company or Washington Univ Facilities.
- Maintain an accurate and up to date member, participant and alumni database.
- Serve as Data Processing/Technology contact for the YMCA of Greater St. Louis.
- Perform other duties as deemed necessary by the Executive Director.
Educational Background:
Bachelor Degree in a related field preferred.
Skills/Experience:
- Coursework or degree or experience in higher education student affairs or nonprofit management preferred.
- Demonstration of strong prior commitment to learning beyond the classroom.
- Strong background in successful program design, creation, and delivery with college students, school-age children, children from underserved populations, and adult volunteers.
- Strong background in direct leadership of college students. Residential life, student affairs, collegiate community service, or student service experience preferred.
- Prior demonstration of inventive and entrepreneurial mindset.
- Strong understanding of marketing and market dynamics, marketing and/or sales experience preferred.
- Demonstrated ability to adapt quickly to changing conditions and apply new knowledge.
- Successful experience in a decision-making role.
- Budgeting experience preferred.
- Demonstrable excellence in clerical and administrative skills, including Google apps, MS Office suite and database utilization and management. Very high level of adaptation to new technology.
- Outstanding written communication skills.
Job Function:
Organization Info
Listing Stats
Post Date:
Nov 30 2017
Active Until:
Dec 30 2017
Hiring Organization:
YMCA of the USA
industry:
Nonprofit