This position directs all aspects of membership for the branch including but not limited to: recruiting new members, retention of existing members, recruit – hire – train – supervise desk staff, concierge desk staff, child watch staff, develop and manage the membership budget ($3-$4 million), and evaluate and improve procedures to promote great customer service.
Benefits package includes a YMCA membership, Paid Time Off (depending upon tenure with the YMCA), YMCA Retirement Fund (once eligibility requirements are met), Medical Insurance, YMCA continuing education and certification training events.
Areas of Responsibility:
- Recruit new members
- Retain existing members
- Hire, trian, and supervise all desk staff and childwatch staff
- Develop and manage a $3 - $4 million budget
Educational Background:
Must have a Bachelor’s Degree or higher
Skills/Experience:
- Must have previous supervisory experience
- Must have previous member service experience
- Must have excellent computer skills
- Must have superior communication skills – written and oral
- Previous YMCA experience is helpful but not required
- Previous experience with DAXKO membership software is helpful but not required
Compensation/Benefits:
Salary: $40,000.00 - $50,000.00
Job Function:
Organization Info
Listing Stats
Post Date:
Jul 18 2018
Active Until:
Aug 18 2018
Hiring Organization:
YMCA of the USA
industry:
Nonprofit