IT Support Assistant

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Nature Conservancy
Seattle, WA, USA
Full-time

Working 15 hours/week, the IT Support Assistant will perform critical IT tasks, including:

  • Audio visual and conference room technology maintenance and troubleshooting; collaborate with vendors to reach resolution if necessary.
  • Participate in the communication and deployment of new technology and provide training and onboarding to staff.
  • Assist users to resolve support issues related to connectivity, performance, and application access
  • Set up new PC computers with required software, network access, and security
  • Work with vendors regarding internet service, back-ups, phones, modem/router issues as necessary.
  • Other duties as assigned.
Areas of Responsibility: 
  • Does not supervise any staff, but may help plan and direct the work of volunteers or interns;
  • Duties are performed according to instructions or established practices; supervisor will resolve any problems or questions;
  • Maintain limited financial responsibility, which may include processing invoices or creating travel expense reports;
  • May purchase equipment and supplies as provided for in budget and in consultation with supervisor;
  • May serve as a team member for assigned work teams;
  • Work overtime, as needed; and
  • Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
Educational Background: 
High school diploma + 1 year experience troubleshooting desktop technology and applications (or equivalent)
Skills/Experience: 
  • Experience maintaining Audio Visual equipment (TV, webcam, speakers, cables, etc) and MS Office software and Windows.
  • Customer service experience;
  • Experience demonstrating organizational skills & attention to detail, and;
  • Currently enrolled at North Seattle College and eligible for Work Study

DESIRED QUALIFICATIONS

  • Multi-cultural/cross-cultural experience is appreciated.
  • Experience managing diverse activities to meet deadlines;
  • Familiarity with standard business communications;
Compensation/Benefits: 

The Nature Conservancy offers competitive compensation, 401k or savings-plan matching for eligible employees, excellent benefits, flexible work policies and a collaborative work environment. We also provide professional development opportunities and promote from within. As a result, you will find a culture that supports and inspires conservation achievement and personal development, both within the workplace and beyond.

How to Apply: 

https://www.careerarc.com/job-listing/the-nature-conservancy-jobs-it-sup...

Job Function: 
Technology / Data Management

Organization Info

Nature Conservancy

Overview
Headquarters: 
Arlington, VA, United States
Website: 
nature.org
Annual Budget : 
More than $500M
Founded: 
1954
About Us
Areas of Focus: 
Environment
Science / Technology
Mission: 

The mission of The Nature Conservancy is to conserve the lands and waters on which all life depends.

Our vision is a world where the diversity of life thrives, and people act to conserve nature for its own sake and its ability to fulfill our needs and enrich our lives.

How do we achieve this mission and vision?

Through the dedicated efforts of our diverse staff, including more than 600 scientists, all of whom impact conservation in 69 countries.

With the help of our many partners, from individuals and governments to local nonprofits and corporations.

By using a non-confrontational, collaborative approach and staying true to our five unique core values.

That's how The Nature Conservancy has done more than anyone else to advance conservation around the world since our founding in 1951.

Listing Stats

Post Date: 
Aug 9 2018
Active Until: 
Sep 9 2018
Hiring Organization: 
Nature Conservancy
industry: 
Nonprofit