Under the direction of the Associate Executive Director, the Aquatics Director recruits, trains/certifies, schedules lifeguards and supervises the Associate Aquatics Director and Senior Guards. This position works effectively with the Aquatics team as well as other departments to ensure safe pool operations and member experiences. Through strong coordination, communication and outreach, this position will build relationships with local schools and community organizations to effectively recruit lifeguard candidates and grow swim lesson and water safety programs.
Areas of Responsibility:
- Prioritizes being available on deck during all programming areas to provide customer service, relationship-building and support to our members. Applies Listen First / motivational interviewing skills and passes along information and concerns to supervisor. Addresses member concerns and solicits feedback. Responds to all member and community inquiries and complaints in timely manner.
- Recruits, hires, trains, develops, schedules and directs aquatics program staff and works in close collaboration with the Associate Aquatics Director and lead staff. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals. Ensures records of staff certifications are current and complete. Coaches staff and provides regular feedback and mentoring. Conducts staff monthly in-service trainings
- Supports and collaborates with Associate Aquatics Director and lead staff, ensuring highest levels of swim lesson programming.
- Develops and monitors program budget to meet fiscal objectives.
- Evaluates program delivery and membership satisfaction and is responsible for ensuring the highest possible program quality, retention, and relevancy
- Leads Aquatics volunteer fundraising team for Annual Giving Campaign, and supports other volunteer committees as required.
- Active in the YMCA of San Francisco Association assigned team
- Works with branch leadership to exceed standards in all facets of operations including safety audits, financial goals, and staff satisfaction measurements.
- Responsible for pool operations, in collaboration with the District Facilities Director, complying with all Association standards and safety procedures.
- Ensures a lead staff participates in branch Safety Committee, ensuring regular safety audits and drills occur regularly. Oversees branch AED Coordinator.
- Develops relationships with community leaders with local schools, day care centers, retirement communities, and similar agencies.
- Cooperates wiith and assists other program leaders in the administration of special activities and events.
- Attends staff meetings and trainings as required, including management team meeting, and others as required.
- Upholds YMCA policies for safety, supervision, mandated reporting and risk management.
- Demonstrate the Character Counts values of caring, respect, honesty and responsibility in all dealings with members, guests, volunteers and fellow staff.
- Demonstrate competencies in and willingness to develop in the Cause Driven Leadership areas of mission advancement, collaboration, operational effectiveness and personal growth.
Educational Background:
Bachelor’s degree preferred
Skills/Experience:
- Minimum 21 years old
- Two or more years’ experience managing Aquatics programming, including fiscal responsibility
- Minimum two years of experience supervising staff
- YUSA Lifeguard Instructor certified
- YMCA approved CPR/AED/First Aid/Oxygen certification
- Current YMCA Lifeguard certification
- Ability to direct assigned operations including supervision/development of staff
- Ensure safety audit compliance
- Able to connect with and relate to diverse populations
Compensation/Benefits:
Salary: $60,000.00 - $70,000.00
Job Function:
Organization Info
Listing Stats
Post Date:
Mar 7 2019
Active Until:
Apr 7 2019
Hiring Organization:
YMCA of the USA
industry:
Nonprofit