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Housing Case Manager

This job is no longer available

San Leandro, CA, USA

At Building Futures, we believe everyone deserves a safe place to call home. The agency is an Alameda County leader providing a safety net of services to help individuals and families rebuild safe and stable lives free from homelessness and family violence.

Reports to: Emergency Services Director  

Classified: Full Time, non-exempt

Position Summary: Provides case management services for families including assistance with obtaining housing, developing life skills/income, and achieving greater self-determination. The Case Manager is supervised by the Program Director.

Areas of Responsibility: 

Essential Functions:

  • Conduct comprehensive “housing-first” assessment to identify participants’ strengthens, resources and obstacles towards securing permanent, sustainable housing in the Bay Area. Assist clients in completing housing applications, including obtaining all documents necessary for a successful application.
  • Support move-in to new unit, inspections, and develop plans for rent payment crisis and daily living.
  • Provide case management to participants after housing placement, supporting them in adjusting to housing and building long-term connections to community services.
  • Coordinate field trips to housing fairs, housing appointments, and other related trips.
  • Address the change of “home” and familiar location with tenants; the potential for isolation, how to pay bills, manager visitors and relationships, etc.
  • Recruit landlords to accept subsidized housing clients, work closely with housing authority to secure leases, and maintain ongoing relationships with landlords to support client housing stability.
  • Support finance department in tracking approximately 5-6 clients in rapid re-housing, at a given time.
  • Link participants with services for mental/physical health, housing, substance recovery, and other services based on initial intakes and assessments.
  • Help identify potential housing opportunities, complete paperwork, and prepare for transitional housing.
  • Utilize motivational interviewing techniques. Explore participants’ substance abuse using Harm Reduction Model.
  • Compile data, prepare reports, and maintain thorough and concise case notes.
  • Participate in weekly case management and other program meetings.
  • Perform other assigned duties, as needed.


  • Demonstrated sensitivity, cultural competency, and ability to build supportive, respectful working relationships and instill hope and promote self- determination.
  • Proven ability to work independently and collaboratively as a team.
  • Excellent verbal, writing, organizational, and time management skills.
  • Proven ability to outreach and engage with the spirit of “doing whatever it takes.”
  • Ability to work flexible hours, including some weekends and evenings.   
  • Minimum of two years case management and/or direct service delivery, preferably working with issues of homelessness and/or domestic violence, substance abuse, mental health and child abuse prevention
  • Ability to interact in a supportive and professional manner with a diverse population of women and children.
  • Ability to handle multiple tasks, including service provisions, documentation, rule enforcement and crisis intervention.
  • Ability to build individual life skills, including family finance and budgeting skills

$47,000 - $52,000 per year, commensurate with experience, Building Futures pays 100% of employee premiums for health insurance, dental and vision coverage. Holiday, vacation, and sick pay.

Organization Info

Building Futures

San Leandro, CA, USA
Annual Budget : 
51-200 employees
About Us
Areas of Focus: 

To build communities with underserved individuals and families, where they are safely and supportively housed, free from homelessness and domestic violence.



No one should have to sleep in a car, park, or beside a freeway overpass. Since our founding, Building Futures has provided shelters for community members experiencing homelessness. As a housing first agency, our aim is to connect shelter residents to housing.


In a devastating ripple effect, Domestic Violence affects individuals, families, and communities. Building Futures provides an array of services to help survivors heal, and to equip neighbors, workplaces, churches, and other allies to help.


A stable life begins with housing. Once housed, an individual or family can move forward, with the help of needed supports and services. Building Futures’ Housing Services include permanent supportive housing, rapid rehousing programs, housing navigation, and landlord advocacy.

Why Work For Us?: 

We provide a supportive work environment, paid health insurance, dental coverage, and generous holiday, vacation, personal and sick days. Our service model is:

  • Housing First
  • Culturally Competent
  • Trauma-Informed
  • Harm Reduction

Building Futures’ values and mission reflect our belief that everyone deserves a safe place to call home.

Connect With Us

Listing Stats

Post Date: 
Sep 17 2020
Active Until: 
Oct 17 2020
Hiring Organization: 
Building Futures