The Program Director is responsible for the development, management, and implementation of programs to renovate homes of low-income homeowners and revitalize nonprofit facilities. This full-time position reports to the Executive Director (ED), manages the Safe at Home program and supervises the Rebuilding Days Program Manager, Client Services Manager, Outreach and Volunteer Manager, and AmeriCorps members.
Primary responsibilities include management of Rebuilding Day, Fall Build Day and off-season projects and providing oversight for the Safe at Home program. This person will work with a variety of populations, including seniors, disabled homeowners, and renters, multi-generational families, volunteers, sponsors, and donors.
The successful candidate will display professional and interpersonal skills to work effectively with leaders from the public, private, and community sectors as well as with the neighbors we serve.
Strategy/Planning
- Work with Board and Executive Director to establish, implement, and monitor annual program goals.
- Evaluate program impact and effectiveness via stakeholder surveys and Impact data measurements.
- Work with Executive Director to initiate, explore and define criteria for new programs and new systems.
- Manage and coach staff to achieve professional and personal goals.
Program Management
Develop, manage and implement programs to renovate homes of low-income neighbors and to revitalize nonprofit facilities. Measure/demonstrate program impacts for our clients and our community. Work with bookkeeper and ED to manage budgets and reporting requirements to Board and funders.
Rebuilding Day
- Manage project selection process including review of applications; conducting site visits, and making final recommendations of project sites to Executive Director.
- Assign construction and volunteer captains and skilled construction groups to projects. Ensure captains/groups understand their responsibilities and meet them.
- Create initial scope of work documents, including budgets, for all projects; review documents with construction captains; negotiate and approve all changes.
- Serve as a resource to troubleshoot and aid volunteers in planning scopes of work and technically challenging installations.
- Review and update resources for volunteer leaders, including Captains' Binder, kick-off orientation, open houses, and training sessions.
- Ensure compliance with the EPA’s Renovation, Repair and Painting Rule
Home Safety (HS)
- Supervise the work of the Client Services Manager and AmeriCorps member(s).
- Review client referrals with Client Services Manager weekly and assign to appropriate programs.
- Review quarterly statistical reports created by AmeriCorps member.
Off-Season Projects
- With Rebuilding Days Program Manager, coordinate off-season projects. Manage project selection, create an initial scope of work and project budget.
- Assign project leads and skilled volunteers to manage and complete the project.
- Ensure that all work is completed in a timely manner.
Material Management
- Supervise AmeriCorps members to coordinate delivery, storage and inventory of material and in-kind donations.
- Coordinate bulk purchases, warehouse order processes and distribution of materials for Rebuilding Day and off-season projects.
- Create and maintain relationships with local vendors to solicit materials discounts and in-kind donations.
Public Relations, Outreach and Development (10%)
- Support the organization and increase community awareness of RTSF through presentations and meetings with current and potential referral organizations, suppliers, skilled labor, community organizations, and city agencies
- Work with Development staff to prepare information for grant requests and grant reports, specifically Home Modifications requests, including scopes of work, completed work, homeowner demographics
- Collaborate with Outreach & Volunteer Manager to recruit skilled volunteers and paid contractors from the skilled labor/construction community, including unions.
Required Skills
- Excellent project management skills. Construction project management experience preferred.
- Demonstrated leadership in program development and personnel management.
- Ability to be flexible and adaptable and maintain professional decorum under stress.
- A desire to work with volunteers, low-income residents and staff from nonprofits organizations who support them.
- Strong written and oral skills, including public speaking experience.
- Knowledge of, or the ability to quickly grasp, San Francisco neighborhoods and services.
- Competency using Microsoft Outlook, Excel, Word.
- Ability to work a flexible schedule, including some evenings and weekends, particularly between February-April.
- A valid California driver’s license, proof of insurance and a willingness to drive throughout San Francisco.
Desirable Knowledge
- Spanish or Mandarin language skills.
- Knowledge of Salesforce.com platform or other contact management program.
The successful candidate will receive compensation commensurate with experience. This full-time position offers health, dental and vision insurance (RTSF pays 100% of premiums), 3 weeks of vacation plus an additional week between Christmas Day and New Year’s Day, 403(b) plan with employer match after one year of full time employment, flexible work schedule, pre-tax commuter and FSA plan, and other benefits. Learn more about us at www.rebuildingtogethersf.org
To apply for this position, please send your resume and cover letter to: [email protected]
Rebuilding Together will provide equal employment opportunity without regard to race, color, gender, age, disability, religion, national origin, marital status, sexual orientation, ancestry, political belief or activity, or status as a veteran.