As the Associate of Alumni Experience you will support our team’s efforts in mobilizing our alumni towards systemic change in San Antonio. You will be responsible for the execution of managing our communication channels, leading large and small scale event execution, and the management of our data and operations systems. You will also have responsibilities of helping to engage incoming alumni new to our region. You have a passion for managing projects and systems to ambitious outcomes and excitement for supporting others to meet their goals. The Associate will report directly to the Director of Alumni Impact.
Alumni Communications Execution (25%)
- Maintain updated mailing list for alumni community in SA
- Execute a monthly alumni newsletter
- Manage and execute on all team social media directed towards the alumni community
- Execute on regular updates to the Teach For America SA Google Hub
- Identify opportunities to reach our alumni base more effectively
Data Systems Execution (25%)
- Manage TFACT, the internal Teach For America data tracking system, to deliver accurate alumni data for team and region
- Manage and track alumni engagement levels connected to team goals and regional dashboard
- In partnership with DAI Manage, track and organize the team-wide budget - including monthly expense reporting
- Manage and execute the tracking of alumni talent matching for team goals and regional dashboard
- Manage TFA Connect Beta platform
- Grow number of alumni users
- Support partner organizations in posting job opportunities
- Manage Community Group - discussion boards
- Lead our team in finding ways to optimize our data systems
Event Execution (25%)
- Execute on all logistics and operations supports for all alumni events (reminder emails, confirm RSVPs, order food, secure location, set up space, prepare materials, welcome attendees, track participation, follow up communication) <~3 events each month>
- Support alumni engagement efforts at quarterly Collective Leadership Summits
- Manage execution of annual Alumni Survey
Talent Matching (10%)
- Create and execute a plan to engage alumni new to San Antonio and to bring them into our community
- Support MD, District & Community Partnerships in talent matching for alumni roles
- Create systems for ongoing collection & organization of resumes
Regional/National Responsibilities (15%)
- Support, attend, and/or participate in regional team activities, including regular staff meetings and retreats
- Participate in corps member selection and matriculation
- Experience managing data and/or tracking systems required
- 2+ years of work experience preferred
- Experience in event logistics preferred
- Experience in communication preferred
- Experience in education or non-profit sector preferred
Skills
- Strong attention to detail
- Excellent written and verbal communication skills for use with a variety of stakeholders
- High level of personal responsibility and organization
- Exceptional project management skills
- Ability to operate effectively, and with a sense of possibility, in a fast-paced, deadline-driven environment
- Ability to work collaboratively within and across teams to achieve goals
- Must be proficient in MS Word, Excel, PowerPoint, Outlook
- Ideal candidates also have experience working with web interfaces and uploading web content, or using intranet
- Ideal candidate will have experience with / interest in utilizing a variety of software and technology products such that s/he may act as team liaison when new tools are available throughout the organization.