The CHASCO Family YMCA is now hiring a Membership Operations Director. This position requires the in depth knowledge of Membership Service, Accounts Receivable Billing, Financial Assistance Applications and Contracts, Cash Handling Policies, Program Setup, Supervision and Training of a Members Service Desk, Processing Backdrafts, Balancing End of Days, Refunds, Senior Programs and more.
Areas of Responsibility:
- Manage Front Desk operations
- Manage Business Office operations
- Manage Membership operations
- Responsible for outside Corporate sales and growth of membership
- Supervise and promote Seniors Programs Social Events & Activities
- Provide excellent Customer Service
- Process Expense Reports and Reimbursements
- Process Payroll / Vacation Reports, assist with Job Descriptions, process New Hire paperwork
- Ensure timely processing of Financial Assistance Applications
- Participate as a Core Department team member
- Actively promote and operate programs within the guidelines established by the Core Department group
- “Hands on” programming alongside staff and at Association and Fundraising events
- Participate as directed by Branch Executive as a key Staff Liaison to the Annual Campaign
- Act as Director on Duty, as directed by Branch Executive, performing all duties as required
Educational Background:
Bachelor’s Degree in related field preferred
Skills/Experience:
- Minimum of 5 years’ experience in a Management role;
- Experience in Membership Services or Account Specialist position a plus
- Good Verbal and written communication skills required
- Demonstrated experience handling Accounts Receivable Billing and Contracts
- Registration and Cash Handling experience
- Ability to analyze reports and write correspondences
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Compensation/Benefits:
Salary: $48,785.00 - $54,535.00
Job Function:
Organization Info
Listing Stats
Post Date:
Jul 1 2018
Active Until:
Aug 1 2018
Hiring Organization:
YMCA of the USA
industry:
Nonprofit