The YMCA of the Highland Lakes in Burnet, TX, has a full-time opportunity for a Member Engagement Specialist. We are seeking a customer service rock star! This person will enjoy working with people of all ages and backgrounds and will help ensure member retention. The successful candidate will be available to work varied hours to be able to connect with all of our members and guests.
The Member Engagement Specialist will meet and greet YMCA members and guests, develop, promote and communicate programs, special events and related branch activities. The ideal candidate will also coordinate programs for our Older Active Adult Seniors.
Areas of Responsibility:
- Meet and greet members and guests
- Supervise, develop and promote Seniors Programs, Social Events & Activities
- Develop a communication plan that reaches members and guests
- Meet budgeting expectations
- Responsible for sales and growth of membership
- Participate as a Core Department team member
- Actively promote and operate programs within the guidelines established by the Core Department group
- “Hands on” programming alongside staff and at Association and Fundraising events
- Act as Director on Duty, as directed by Branch Executive, performing all duties as required
- Participate as directed by Branch Executive as a key Staff Liaison to the Annual Campaign
Educational Background:
Bachelor’s Degree in communications, marketing or other related field preferred
Skills/Experience:
- Strong Relationship and Customer Service Skills
- Sales Experience preferred
- Excellent verbal and written communication skills
- CPR and New Hire Orientation within first 30 days
Compensation/Benefits:
Salary: $28,000.00 - $32,000.00
Job Function:
Organization Info
Listing Stats
Post Date:
Dec 5 2017
Active Until:
Jan 3 2018
Hiring Organization:
YMCA of the USA
industry:
Nonprofit