YMCA Camp Gorham is located in the Adirondack Mountains, NY. The camp has proudly served for more than 50 years. The camp is 1500 acres, including a 400-acre lake thus offering an incredible outdoor experience for all ages. Currently the camp operates year-round with 8 weeks of traditional YMCA youth resident camping in the summer, one week of family camp, year-round programming including cabin rentals. The current bed capacity is 220. The camp is American Camping Association and American Horsemanship Associated accredited and license by the Health Department of NY. YMCA Camp Gorham is a branch of the YMCA of Greater Rochester and has a volunteer Board of Managers. We are looking for a dynamic and dedicated Director of Operations who, under the general guidance of the Executive Director and in collaboration with the camp team, will oversee and lead the day to day operations of YMCA Camp Gorham on a year-round basis.
- Assists in preparation of annual income and expense budget, primarily focused on department 25, for approval by corporate staff and Finance Committee. Administers the budget and exercises necessary controls to assure operations are maintained within approved budget.
- Serves as a leader in customer-focused camp operations. Provides exemplary leadership in camper/group recruitment, service, evaluation, and superior retention efforts.
- Responsible for recruitment, hiring, training, and continued development of seasonal staff team.
- Works very closely with Ranger and seasonal maintenance team in making sure facilities and program areas on ready for incoming campers, rental groups, and programs.
- Supervises Health Lodge and healthcare staff including recruitment, hiring and DOH certifications.
- Supervises the kitchen staff and food service company to ensure high quality of servie and food.
- Plans for and supervises the upkeep of main program areas, facilities, and equipment; i.e. ski boats, sailboats, dining hall, camper cabins, ropes and climbing areas, archery, and wilderness campsites. Creates and maintains top notch upkeep of all program equipment and facilities.
- Assure compliance with state, ACA and local regulations and program standards are met and safety proedures are followed.
- Continuous revisions of all programs to ensure top notch safety, security and enjoyment of campers.
- Responsible for accuracy, relevance, and continued development of camp website and social media presence. Works with Campsite and Gorham team in using management system to its fullest; customer service with families, pulling data and using statistics to make decisions, collecting staff paperwork.
- Actively pursues collaborative relationships with community agencies and school districts;
- Works with Executive Director on creating and implementing “community phase” of Annual Campaign. This includes meeting goals for seasonal staff and camper families giving.
- Acts as staff lead in working program committee with volunteers in continuing to increase strong assets for Camp Gorham.
- Assist Executive Director with year-round marketing efforts for overnight camp, shoulder season programming (family camp, WAW, rental groups), and facility rentals. Works closely with Gorham team in setting and implementing marketing plan, continually editing whenever needed.
- Attend all required meetings and training.
- Keep all required certifications up to date.
- Any other duties as assigned.
- Minimum of six years YMCA experience, with a minimum of fou rbeing in a professional supervisory/director role
- Ability to make independent decisions that adhere to the purpose, mission, and goals of the YMCA.
- Extensive skills in recruiting, training and directing volunteer leaders and employees.
- Experience organizing, recruiting, promoting,and directing resident camp, year round program and cabin rentals.
- Demonstrated skills in Fiscal Management.
- Strong communication, networking and collaboration skills.
- Excellent team builder and team player; ability to work self-directed.
- Strong interpersonal, public relations and communications skills for building social and business functions for effective partnerships and collaborations.
- Ability to represent the YMCA in a mature and professional manner building strong relations with leaders in a wide variety of organizations in the community.
- CPR/AED and First Aid certifications.
$45,000.00 - $50,000.00