Membership Coordinator

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YMCA of the USA
Roanoke, VA, USA
Full-time

Provide leadership, support and oversight to the Membership Department at the Kirk Family YMCA.

Areas of Responsibility: 

Essential Functions

  • Recruit, hire, train, motivate, evaluate and manage part-time membership staff.
  • Be a fixture at the Welcome Desks to support membership staff and develop relationships with members.
  • Ability to move the environment of positivity and excellence forward to create the best member experience.
  • Actively promote membership enrollment and ensure accurate and correct data entry of all membership paperwork.
  • Assist in planning, facilitating and the implementation of promotions and special events.
  • Perform administrative tasks as assigned, including but not limited to new hire paperwork, marketing, processing cancellations and notifying members of NSF.
  • Effectively communicate the YMCA’s mission to the staff, members and community.
  • Promote steady and escalating growth in membership and strengthened staff/member, member/member relationships.
  • Facilitate prompt communication and response with members, prospective members, branch staff, and ARO.
  • Flexible work schedule. May need to work opening/closing shift, weekends and holidays.
  • Other duties as assigned.

Work Environment/Physical and Mental Demands

  • Ability to effectively communicate information from one person or source to another.
  • Ability to work alone, or in groups and meet daily deadlines.
  • Ability to work in a hectic environment while multi-tasking.
  • Ability to solve practical problems among staff and members.
  • Ability to type proficiently and work on a computer.
  • Ability to sit, stand and walk for long periods of time.
  • Ability to lift and/or move up to 50 pounds.
Skills/Experience: 

The Membership Coordinator is enthusiastic and motivated to create a positive environment and a culture committed to the YMCA mission among the membership staff team. A minimum of two years’ experience in customer relations and experience in a supervisory role is preferred.  Strong relationship-building, leadership, communication, computer, administrative, and interpersonal skills are necessary.  The ability to plan, develop, organize, manage, prioritize and administer tasks are essential.

Compensation/Benefits: 

Salary: $30,000.00 - $32,000.00

How to Apply: 

http://www.ymca.net/career-opportunities/national-details.html?id=32270&...

Job Function: 
Program / Project Management

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Website: 
ymca.org
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Areas of Focus: 
Community Service / Capacity Building / Volunteerism
Youth / Children
Recreation / Sports
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Nov 2 2018
Active Until: 
Dec 2 2018
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit