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Sr. Program Assistant

This job is no longer available

Richmond, VA, USA
Full-time

Provides support for national and state campaigns, initiatives, and programs.  Provides primarily administrative support to all aspects of state work, including communications, advocacy, community outreach, and member and volunteer engagement.  Provides support with the coordination of programs or issue-related projects.  Researches programmatic or issue-related areas and resolves, as appropriate.  Utilizes a high degree of technological aptitude in support of office requirements.  Performs activities directed by the Supervisor of Operations, State Director, or other assigned supervisors.  Incumbent(s) in this position may perform all or a significant combination of the tasks described below depending on operational requirements, assigned location, and individual areas of expertise.

Areas of Responsibility: 
  • Provides day-to-day administrative, logistical, and systems support for the State Director and designees as assigned.  During periods when the SOO is absent or unavailable, monitors office activities and refers requests for action/information to appropriate personnel.
  • Acts as a first point of contact in the state office for AARP members, the public, volunteers, and vendors.  Answers general questions about AARP’s programs, products & services and directs members and the public to the appropriate departments as needed.  
  • Prepares or supports preparation of advocacy grassroots communications, digital communications, flyers, brochures, alerts, direct mail pieces, letters, memos, presentations, and training materials.  Coordinates schedules and delivery of materials.  Supports the creation, design, and editing of monthly newsletters.
  • Answers State e-mails, phone calls and maintains the office mailroom, including coordination of state office mailings. 
  • Maintains project/activity work plans and calendars along with the State Office master calendar across multiple system platforms. Manages administrative requirements and coordinates activities to support the various programs and events.  Serves as a resource person to staff and volunteers.  Participates in team meetings, maintains records, and prepares reports.
  • Manages Volunteer Portal and updates as needed.  Gathers, organizes, files and manages volunteer-related data. Assists with coordination of volunteer recruitment, training, and engagement. Tracks volunteer/project activities or resources. Assists volunteers in completing travel and subsistence reports as needed.  
  • Assists Foundation program volunteers within the state including; Tax-Aide, Driver Safety, and the Virginia Retired Teacher Association.
  • Orders brochures, publications, supplies, and forms from Fulfillment, as well as promotional items from Brand and third-party companies.  Anticipates the need for these items at events and also maintains a supply on hand at all times. 
  • Demonstrates AARP values in all interactions.
Educational Background: 
Completion of an Associate’s Degree in a related discipline
Skills/Experience: 
  • 2 years of progressively responsible administrative experience, or an equivalent combination of training and experience related to the duties of the position. 
  • High degree of proficiency with MS Office Suite and general technological aptitude.  Occasional travel may be required.
Compensation/Benefits: 

AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.

Organization Info

AARP

Overview
Headquarters: 
Washington, DC, United States
Founded: 
1967
About Us
Mission: 

AARP is a nonprofit, nonpartisan organization dedicated to enhancing the quality of life for all as we age. AARP champions positive social change and delivers value through advocacy, information, and service. AARP's vision is a society in which everyone lives with dignity and purpose, and fulfills their goals and dreams.

Listing Stats

Post Date: 
Nov 6 2019
Active Until: 
Dec 6 2019
Hiring Organization: 
AARP
industry: 
Nonprofit