The Membership Associate Director will serve as key front desk representative, performing all member service duties. Responsibilities include greeting members; conducting facility tours; answering phone and in-person inquiries about membership and programs; performing efficient, accurate membership sales and program registrations; following up with members and potential members; facilitating communication between membership/registration staff and Wellness; implementing association membership initiatives and procedures; and supervising part-time staff.
The YMCA of Greater Richmond is a nonprofit organization with the goal of strengthening the foundations of community. We do this through programs that help build a healthy mind, body and spirit for all, and our programs are built around our three focus areas: Healthy Living, Youth Development and Social Responsibility.The Y is committed to access, inclusion and engagement for all. At the Y we recognize, appreciate and value all dimensions of diversity and the ways that our communities are unique. We seek to engage and connect diverse populations in a welcoming environment focused on building bridges towards empathy and equity. As an employer, the Y seeks to recruit energetic professionals, encourage work-life balance, and provide opportunities for growth and development. Our employees exemplify and adhere to our four Brand Behaviors of Honesty, Caring, Respect and Responsibility.
- This position requires excellent attention to detail, and strong oral and written communication skills.
- The successful candidate must be proficient with computers, and demonstrate ability to successfully use Daxko membership software program after completing training.
- The ability to multitask in a fast-paced environment is necessary.
- Candidates must be available to work flexible hours, including nights and weekends. CPR and First Aid are desired.
Salary: $32,000.00