The Northside Family YMCA is seeking a leader with proven relationship-building and communication skills as its Member Services Director.
The Member Services Director will be responsible for the overall direction and supervision of the membership department, where the focus will be on membership sales, growth, and retention. The Director will work closely with wellness and other departments to help take our membership to the next level through innovative ideas; creative programming; communication of the Ymission; and developing and maintaining positive relationships with members, staff, volunteers and community leaders. Responsibilities include creating programming; oversight of Child Watch; hiring, training, scheduling and supervising staff; and building community partnerships.
The YMCA of Greater Richmond is a nonprofit with the goal of strengthening the foundations of community. We do this by providing programs that help build a healthy mind, body and spirit for all, and our programs focus on our three focus areas: Healthy Living, Youth Development and Social Responsibility. The Y is committed to access, inclusion and engagement for all. At the Y we recognize, appreciate and value all dimensions of diversity and the ways that our communities are unique. We seek to engage and connect diverse populations in a welcoming environment focused on building bridges towards empathy and equity. As an employer, the Y is focused on recruiting energetic professionals, encouraging work-life balance, and providing opportunities for growth and development. Our employees embody our brand behaviors of honesty, caring, respect and responsibility.
- The ideal candidate will be an enthusiastic, innovative, relational leader, with excellent strategic thinking, communication, and administrative skills. Y membership and program experience is desired.
- A Knowledge of Daxko, our membership operations software, is desired.
- Applicants must beable to work a varied schedule with some evening and weekend work.
Salary: $36,000.00