This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Under the general supervision of the Ozarks Director of Operations, the Assistant Director of Operationsprovides operational leadership to Camp Lakewood and Trout Lodge to ensure there is high-quality programming to meet the needs and goals for program enrollment, quality camper experience, and budget for summer resident camp, and all family programs.
Areas of Responsibility:
- Develops, implements, manages, and monitors the all assigned programs to include summer resident camp, family camp, hotel guests and other programs as developed or assigned. Ensures that programs align with Y policies, procedures and operational standards.
- Evaluates the guest experience for operational improvement plans.
- Assists the Director of Operations with developing the annual operating plan of the branch, incorporating the overall Association strategic plan.
- Fosters a climate of innovation to develop member-focused programs which support the Y mission, goals, and strategies.
- Develops and implements procedures and actions to increase the satisfaction and learning experience of guests, campers and staff.
- Maintain visibility and availability to guests for optimal guest satisfaction.
- Oversees the hiring, training, development and supervision of staff.
- Create a positive staff environment where diverse staff members can work together to provide programs and services.
- Ensures the safety and maintenance of high quality facilities, grounds, and equipment.
- Build community resources through the cultivation and development of relationships as well as actively engaging members, volunteers and community leaders in the Y mission.
- Assist the Director of Operations in annual campaign initiatives.
- Assist in the development and implementation of all emergency procedures for YMCA of the Ozarks. Serve as incident commander for major emergency situations for YMCA of the Ozarks.
- Serves as a member of Association management and supports the overall objectives of the Gateway Region YMCA.
- Participate in branch board meetings as requested by the Director of Operations.
- Performs other duties as assigned.
Educational Background:
Bachelor’s degree preferred or related experience
Skills/Experience:
- Minimum 5 years (5+) in business, recreation, camp or human service.
Compensation/Benefits:
Salary: $52,000.00 - $57,000.00
Job Function:
Organization Info
Listing Stats
Post Date:
Feb 1 2019
Active Until:
Mar 1 2019
Hiring Organization:
YMCA of the USA
industry:
Nonprofit