The Operations Coordinator will be responsible for a variety of operations activities in support of a program’s approved tactics.
The Operations Coordinator (OC) will be responsible for performing multiple administrative functions related multiple programs. The OC may be responsible for scheduling and coordinating logistics for special events and/or meetings, purchasing, central filing, mailroom operations, facility management, telecommunications, and/or reception. The OC will coordinate the use of The Nature Conservancy meeting facilities with external partners, assist with the recruitment and training of program volunteers (particularly volunteer receptionists), and will coordinate the activities of volunteers. In addition, the OC may perform Government Relations, Marketing, and Volunteer Program administrative tasks, including event support, travel support, supply ordering, processing forms, preparing reports, and monitoring budgets. The OC may coordinate schedules, relationship mapping, and compliance with lobbying requirements for the Government Relations team. Uses available systems and resources to maintain, track, and research data, and to produce and review reports. The OC will apply established processes and practices in order to improve effectiveness and to document program procedures for reference by staff. The OC will coordinate activities with multiple variables, set realistic deadlines and manage the timeline. Additionally, may handle inquiries about Oregon Chapter activities and assist in the development of program materials and correspondence. The Operations Coordinator will work cooperatively with The Nature Conservancy staff, providing information necessary to make decisions and solve problems. The OC may communicate on behalf of their supervisor with internal and external sources, including staff, donors, vendors, and businesses in order to coordinate arrangements, convey information, and ensure successful execution of program and may support Board of Trustee committees with meeting administration.
RESPONSIBILITIES & SCOPE
- Perform duties under general supervision and established guidelines;
- Make day-to-day decisions within the scope of work assignments and prioritize work independently;
- Identify routine problems and utilize existing resources for resolution, referring difficult questions and problems to supervisor;
- Demonstrate sensitivity in handling confidential information;
- Does not supervise any staff, but will supervise volunteers, interns, or temporary staff;
- Financial responsibility may include purchasing, processing invoices, contracting with vendors, and assisting with budget tracking;
- Serve as a team member for assigned projects;
- Provide or oversee reception desk coverage during business hours;
- Be willing to travel, work overtime, and work evenings and weekends as needed; and
- Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain
- Experience in business writing, editing, and proofreading;
- Experience organizing time and managing diverse activities to meet deadlines;
- Experience performing one or more administrative processes; and
- Experience working and communicating with a wide range of people.
DESIRED QUALIFICATIONS
- Multi-lingual skills and multi-cultural or cross-cultural experiences are appreciated;
- Ability to analyze information for the purpose of preparing reports, coordinating activities, and solving problems;
- Ability to apply research skills;
- Ability to write and edit written materials for use with program communications and special events;
- Database skills, including managing and tracking data, and producing reports;
- Excellent customer service skills and focus;
- Experience, coursework, or other training in relevant field; and/or
- Strong organizational skills and attention to detail
- This is a full-time, 35 hours per week, nonexempt position with a schedule of Monday-Friday 9-5 and occasional work evenings and weekends.
- The hiring range for this position is $24.48-$26.01 per hour.