This position is primarily responsible for managing the staff and coordinating the staff schedules of health and wellness employees that engage with members on the wellness floor, through related activities, programs and events. The Health & Wellness Coordinator works closely with the Health & Wellness Director to ensure prompt customer service and strong member engagement are carried out with consistency. This position includes a high level of direct service, modeling professional behaviors, direct member service including personal training of YMCA clients, and leading small group training sessions and floor shift coverage.
Areas of Responsibility:
- Programs are in place and operating at the highest quality level for the various service area target markets.
- All related staff are trained and have up to date certifications.
- Ensures all equipment is in working order. Responsible for reporting non-functioning equipment for repair and ensuring service date follow up within 24 hours.
- Creates floor coverage schedule and manages coverage 100% of operating hours (108 hours per week excluding holiday or non-planned circumstances).
- Works with Health & Wellness Director to complete and manages payroll for fitness floor staff so that scheduled hours are not exceeded and overtime is eliminated.
- Direct and influence staff on best practices and protocols.
- Responsible for driving Personal training revenue in order to exceed branch year end goal.
- Responsible for ensuring floor staff have available a daily cleaning list, member workout cards, Get Started appointment logs and related paperwork.
- Assists with special events planning and delivery, including but not limited to 5K Family events, Healthy Kids Day, Monthly Expresso bike challenge and other Health & Wellness events.
- Attends and participates in YMCA of Metro North trainings.
- Participates in health and wellness staff meetings when needed.
- Assists in branch fundraising efforts as requested.
- Responsible for two opening shifts and one weekend shift per week.
- Presents a professional image and manner consistent with the YMCA mission and goals.
- Remains current in required and voluntary training in order to promote growth of mind and spirit and character values for all.
Educational Background:
Associate’s degree in exercise science, or a related field from an accredited college or university.
Skills/Experience:
- At least two years’ experience in instructing related programs.
- Experience in personal training, and health and wellness programming
- Background in internal marketing/special events.
- Group Exercise Certification
- Personal Trainer Certification (ACSM, ACE, NASM, other accredited certification)
- Understand the relationship of the general public to the association, of staff to volunteer, and of staff to staff, and be able to effectively enhance and cultivate those relationships.
- Ability to interpret, carry out and implement into programs, the mission and goals of the YMCA.
- Ability to supervise staff and volunteers while actively handling a variety of functions at the same time.
- Work as an integral member of a staff team.
- Ability to communicate effectively with adults, youth, teens, seniors and special populations.
- Computer literate.
Job Function:
Organization Info
Listing Stats
Post Date:
Feb 23 2019
Active Until:
Mar 23 2019
Hiring Organization:
YMCA of the USA
industry:
Nonprofit